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Chris_OVO
Community Manager
Chris_OVO
Community Manager
September 23, 2024
PinnedNews

Power Move going into Beyond - new challenge information

Power Move going into Beyond - New Challenge Information

Updated on 11/06/26 by Ben_OVO

Power Move is now live in the OVO app/Beyond. If you already have consented to HHR before, when you go back to the home screen after providing consent you should see the Power Move tab again with "Join Now", if you click on this, you'll be able to complete sign up. If this is your first time providing consent, you will be emailed once the meter settings have been updated. Please note, you will need to have the most recent updated version of the app, if you're on an older version you may not be able to see Power Move so please make sure you update your app to the new version.

 

 

 

Hi everyone,

 

Throughout 2024 so far customers have saved over £1.3 million by shifting their energy and making greener choices with Power Move.

 

Ahead of the next challenge starting October 1, we have a few changes we wanted to let you know about.

 

Power Move will now be exclusive to Beyond. 

If you want to take part in the next, and future Power Move challenges, you'll need to join each challenge when it opens in Beyond. Beyond is our free Energy Savings Account - you can read more about Beyond here.

To unlock Beyond, you’ll need to download the OVO app, have a smart meter and pay by Direct Debit. 

You won’t be able to opt in or see the new challenge details in the Power Move section on your online account. 

We also won’t be auto-enrolling current Power Move customers onto the new challenge, but will be contacting customers when the new challenge is available to opt in.


Changes to eligibility 

To take part you will need to have a single-rate meter, pay by Direct Debit, and have a smart meter. Multi-rate meters, like those used for Economy 7 or Economy 10, can’t be used for Power Move from October 1.

We're looking at how we can include more customers in the future.

 

Updates via the OVO app

You’ll soon be able to see your progress through the app. When the new challenge is live, sign in to your account and select 'Power Move' on the home screen.

Don’t have the OVO app? Download it from the App Store or Google Play Store.

 

New tiers and rewards

We’ve made the monthly peak usage targets easier for the next challenge, and increased the rewards. Peak times for this challenge will be 4pm-7pm and the rewards are:

 

  • 12.00% to 10.01% = £3
  • 10.00% to 8.01% = £6
  • 8.00% or less = £12

 

Thanks

The OVO team

 

    117 replies

    Show previous replies
    Nukecad
    Super User
    NukecadSuper User
    Super User
    September 30, 2024

    That's  where you are going wrong.

    Peanut butter, rodents love it* and it's full of energy.

    *(Best moustrap bait ever)

    I said, Hey - Watts going on.
      Rank 5
      Mike Hansen
      Rank 5
      September 30, 2024

      Yup! I got it too - just enabled it.

      I had to call OVO to be put on (registered) the Winter one !!!  I just couldn't figure out how to do it through the app. !!!!!

      Rank 5
      Mike Hansen
      Rank 5
      September 30, 2024

      Hey @Mike Hansen,

       

      As the team were just putting the final touches to the changes before they go live no emails have been sent yet to avoid any confusion. If everything goes to plan once it’s live then they’ll start emailing everyone who already has Beyond to let them know. If we hear anything more i’Il let you know.

      Thanks !!!!  Much appreciated !!!

      Rank 5
      Mike Hansen
      Rank 5
      September 30, 2024

      Power Move is now live in the OVO app/Beyond. If you already have consented to HHR before, when you go back to the home screen after providing consent you should see the Power Move tab again with "Join Now", if you click on this, you'll be able to complete sign up. If this is your first time providing consent, you will be emailed once the meter settings have been updated. Please note, you will need to have the most recent updated version of the app, if you're on an older version you may not be able to see Power Move so please make sure you update your app to the new version.

       

      Hi everyone,

       

      Throughout 2024 so far customers have saved over £1.3 million by shifting their energy and making greener choices with Power Move.

       

      Ahead of the next challenge starting October 1, we have a few changes we wanted to let you know about.

       

      Power Move will now be exclusive to Beyond. 

      If you want to take part in the next, and future Power Move challenges, you'll need to join each challenge when it opens in Beyond. Beyond is our free Energy Savings Account - you can read more about Beyond here.

      To unlock Beyond, you’ll need to download the OVO app, have a smart meter and pay by Direct Debit. 

      You won’t be able to opt in or see the new challenge details in the Power Move section on your online account. 

      We also won’t be auto-enrolling current Power Move customers onto the new challenge, but will be contacting customers when the new challenge is available to opt in.


      Changes to eligibility 

      To take part you will need to have a single-rate meter, pay by Direct Debit, and have a smart meter. Multi-rate meters, like those used for Economy 7 or Economy 10, can’t be used for Power Move from October 1.

      We're looking at how we can include more customers in the future.

       

      Updates via the OVO app

      You’ll soon be able to see your progress through the app. When the new challenge is live, sign in to your account and select 'Power Move' on the home screen.

      Don’t have the OVO app? Download it from the App Store or Google Play Store.

       

      New tiers and rewards

      We’ve made the monthly peak usage targets easier for the next challenge, and increased the rewards. Peak times for this challenge will be 4pm-7pm and the rewards are:

       

      • 12.00% to 10.01% = £3
      • 10.00% to 8.01% = £6
      • 8.00% or less = £12

       

      Thanks

      The OVO team

       

      Thanks for the info !!!  Much appreciated !!!!   Mike 😎

      Firedog
      Super User
      FiredogSuper User
      Super User
      September 30, 2024

      “Pending” does look a bit ominous doesn't it?

       

      Not really. There are two so far insurmountable hurdles to my participation:

      • my meter is recorded as Economy 7, which we know is a no-no, no?
      • There’s a fault that affects some customers, including me. It arose in May because one of the eligibility checks was returning the wrong response. For the first few months, it was notSmartMeter. That changed a few days ago to InvalidMeterReadFrequency. They’re both incorrect, of course.

       We’ll see. 

      Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
      TomThumb
      Rank 6
      TomThumb
      Rank 6
      September 30, 2024

      I’m not at all confident …

       

      I wonder what they’re doing to my poor meter?


      See if you can replicate @Firedog 


      I had the same screen & a scrambled process to enrol.

      Had to confirm the switch to half hourly readings (but already sending ½ readings)

      plus a second check box to confirm something???

       

      > splash screen showing the process to set up ½ hourly readings can take up to 24hr’s plus ?.?.? Never took much notice.(power move pending)

      30 Seconds later on the power move tab again,

      > just 1 confirmation this time to enable ½ hr readings > the process to enable ½ hr readings can take upto 24hr’s… … …(powemove pending)

       

      hit the power move tab immediately for the 3rd time, 

      > enrolled & status = active.

       

       

      iPadOS 18  > app 19.3.3


      Tom…

       

       

      3 meters: Smart Gas & Smart Elec / Traditional Gas meter
      Nukecad
      Super User
      NukecadSuper User
      Super User
      September 30, 2024

      Fingers crossed for you @Firedog 

      I said, Hey - Watts going on.
      waltyboy
      Rank 8
      waltyboy
      Rank 8
      September 30, 2024

      Exactly as for @TomThumb (thank you for your help!!): the OVO Beyond home page process for acceptance onto the Winter PowerMove seemed to require me (when I was prompted after asking to join PowerMove) to select half hour readings for usage and for billing, to click OK and then once more apply to join. A bit disconcerting to be whizzed through two or three minor hoops, but the whole thing took only about 20 seconds of button-pushing and watching the system think to itself for a few tense moments!  But eventually after that 20 second or so period, it confirmed I’d joined; and fair play, I guess it’s extra busy, of course, this evening.

       

       

       

       

      Walt. 2013: 3.2kW PV East/West + Fronius IG, as at 01 Sep 2026 30 MWh, of which 22 MWh exported. 2023: 2.4kWh LiFePo4 battery. 2024: Tadö wireless smart stat v3; Electriq split unit 2.6kW AAHP (“air conditioner”). 2026: Hyundai Inster 02 EV.
      TomThumb
      Rank 6
      TomThumb
      Rank 6
      September 30, 2024

      @waltyboy at least I’m not alone thinking the whole process was a lill bit disjointed.

       

      Tom…

      3 meters: Smart Gas & Smart Elec / Traditional Gas meter
      Rank 5
      Lucky2
      Rank 5
      September 30, 2024

       I will miss taking part In the Winter Power Move but like quite a few of us I have been excluded this time around.

      Good luck everyone 🤞

        Show more replies
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