With my old supplier used to get access to presale tickets at events in the hydro in glasgow - do we not get this perk anymore? Or if we do where do i enquire? Any feedback would be appreciated
Solved
How can I get access to presale tickets to OVO Hydro events?
Best answer by Blastoise186
Updated on the 11/07/25 by Emmanuelle_OVO:
OVO offers a range of benefits to their customers at our iconic world-class purpose built entertainment venue through OVO Live.
These benefits include:
- Book before anyone else: early access to tickets for unmissable events
- Speed through the queue: get inside sooner via our dedicated entrances
- Relax in our VIP lounges: you deserve to chill out in style
If you're an OVO customer, register for OVO Live for free and you can gain immediate access to these benefits.
You can also come and see the OVO Energisers at the OVO Live Desk on level 0 of the main concourse, to find out more about how OVO can supercharge your night!
*Subject to availability & terms and conditions
Hey
I think you’ll find that reward might be coming back much sooner than you might think!
Could you give https://ovo-live.com/ a try? OVO Live is the new system for getting presale tickets to the OVO Hydro and the VIP Lounge access. OVO customers also qualify for this service and your login should work.
+9- Super User
- Solved
Updated on the 11/07/25 by Emmanuelle_OVO:
OVO offers a range of benefits to their customers at our iconic world-class purpose built entertainment venue through OVO Live.
These benefits include:
- Book before anyone else: early access to tickets for unmissable events
- Speed through the queue: get inside sooner via our dedicated entrances
- Relax in our VIP lounges: you deserve to chill out in style
If you're an OVO customer, register for OVO Live for free and you can gain immediate access to these benefits.
You can also come and see the OVO Energisers at the OVO Live Desk on level 0 of the main concourse, to find out more about how OVO can supercharge your night!
*Subject to availability & terms and conditions
Hey
I think you’ll find that reward might be coming back much sooner than you might think!
Could you give https://ovo-live.com/ a try? OVO Live is the new system for getting presale tickets to the OVO Hydro and the VIP Lounge access. OVO customers also qualify for this service and your login should work.
Perfect - thank you for that - sadly missed the boat on the tickets i wanted but never mind I know for next time 🤦♀️
+9- Super User
No worries!
While you’re here, I’ve got a bonus gift for you.
Details at https://www.ovoenergy.com/customer-support-package
Fastest sign up option at https://www.ovoenergy.com/winter-support-delivery/sign-up
Hi
customer now with OVO can’t get logged onto the OVO live site keeps telling me error code or just not loading
tried changing my password and other stuff but still nothing.
+9- Super User
Still struggling to get in
Try getting in touch with the OVO Live team directly. You can either use the contact form at https://ovo-live.com/Contact/ or fire off an email to ovolive@ovo.com . Whichever works for you.
I’d recommend the contact form though, as it helps the team to get the information they need from you more easily.
Still struggling to get in
Try getting in touch with the OVO Live team directly. You can either use the contact form at https://ovo-live.com/Contact/ or fire off an email to ovolive@ovo.com . Whichever works for you.
I’d recommend the contact form though, as it helps the team to get the information they need from you more easily.
Sent them a message not heard anything back as yet and still getting error
+9- Super User
Ok…
That... Shouldn’t happen…
I’ll flag this with
Ok…
That shouldn’t happen…
I’ll flag this with
Thanks I’m trying to get early access tickets for Peter Kay they go live tomorrow 🙏🏻
+9- Super User
I’m afraid there’s no guarantee that this issue will be fixed before then, but I can promise you that I’ve sent up an SOS Flare for you.
I’m afraid there’s no guarantee that this issue will be fixed before then, but I can promise you that I’ve sent up an SOS Flare for you.
Appreciated 👍🏻
+4Hey
Sorry to hear of the error message you’re getting,
Still struggling to get in
Try getting in touch with the OVO Live team directly. You can either use the contact form at https://ovo-live.com/Contact/ or fire off an email to ovolive@ovo.com . Whichever works for you.
I’d recommend the contact form though, as it helps the team to get the information they need from you more easily.
Does it work when you use a different device?
If you’d tried the above and not yet received a response but require one immediately, the only other suggestion I have is contacting Support.
+9- Super User
That's actually a server crash message. It's not going to be fixed by changing your browser
+4Hey
Any update on this? You having any luck today?
+9- Super User
You’ll still qualify with OVO Live as well. You might have to re-register but it’ll work as long as you’re with OVO or Boost.
+9- Super User
Actually, they do. Try https://ovo-live.com/
You either need to book via that website, or find one of the OVO team on-site when you arrive to redeem the perks on offer.
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OVO Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. 06890795 registered in England and Wales.
OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at 1 Rivergate, Temple Quay, Bristol, BS1 6ED.
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