Why can't I see the new Beyond, free 2 hours heating offer?

Its there for me as free heating - and it has intentionally returned as a new offer.

I can see offers concerning Solar Panels, EVs  and Heat  Pumps but nothing similar  to the Free Hours scheme that ran in Spring and early Summer.

Worth noting, though, that this free offer is different from the previous one in certain respects: mainly in that this one relates to smart meter usage gas consumption as ​@Blastoise186 points out, up to a maximum of 5 free kWh for each hour of the weekly 2 hour slot (for those on dual fuel or gas only tariffs) or, for electricity only subscribers, an imputed gas-equivalent credit of the maximum weekly 10 kWh amount (about £0.63p per weekly slot).  And there’s only one 2 hour slot available per week to claim.

So, long story short, I think I’m right in saying the monthly maximum possible money amount of this winter’s gas free hours is roughly equivalent to the previous free hours weekly electricity maximum, between £2 and £3 per month for the next few months. 

I am an electricity only user and can’t see anything like ​@waltyboy  describes on the App.

As with everything you have to read the Terms and Conditons.

In this case to save wera on everyones’ brain cells b I already translated the main points into more understandable language:

It’s called “A little help with your heating” and is a scheme based on your GAS usage.

It is free Gas - NOT free electricity.

If you are an electricity only customer you can still take part, and get an equivalent credit each month. (not bad for just tapping a fewbuttons each week).

For how it works click this link: A little help with your heating.

​@Nukecad 

I have followed your link and read the post but that offer definitely does not appear on my version of the App. 

​@DuncanL 

Is it not showing like this for you?

Nope - screen looks identical to yours but top item "A Little Help With Your Heating" is missing.  

I wonder if it is missing for all electricity only customers?

​Dunno, but we can soon find out.

​@Firedog  Can you see the ‘ help with heating’ offer as an electricity only customer?

Yep, and I’m already signed up for the first week’s bonanza:

It may be a case of trying the good old remedies - remove the app and re-install it, clear its data and so on. You know more about that sort of thing than this dinosaur does.