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Chris_OVO
Chris_OVOBest Answer
Community Manager
July 31, 2025

Hey ​@Vickiplum,

 

To clarify, are you referring to the free electricity offer for Beyond customers via the app, or are you asking about the new reward system being tested for Power Move Flex trial participants, where you can earn up to 2 hours of free electricity?

 

You can’t see previous slots but you can see upcoming slots on the app. I’ve left a screenshot of this below:

 

 

You can also find more information on our tour of Beyond below of what other offers are available

 

I hope this helps! 

Renewable energy jokes never get old.
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Ben_OVO
Community Manager
Ben_OVO
Community Manager
May 15, 2026

Thanks for sharing this ​@Belinda5, and thanks ​@Nukecad for the screenshot.

 

Full OVO App and Beyond Offer terms and conditions can be found on our website here.

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    Peter E
    Super User
    Peter ESuper User
    Super User
    May 15, 2026

    This coincides with the large uptick in solar and very low prices that I get in the afternoons (with my tariff) this time of year. Time to fill your boots!

     

    Peter 

    Reducing my yearly fossil fuel usage with an EV (-900 litres petrol saving about £950/year), A2AHP (-8,700 kWh gas, cost neutral) and Timed Immersion heater (-1,500 kWh gas, £20/year more expensive but reducing as the gas price goes up)
      Newcomer
      AngelaE
      Newcomer
      May 19, 2026

      Has this started yet? It says starts 18th, but still says come back for sign up details?

      Rank 2
      costeek
      Rank 2
      May 19, 2026

      Have the technical people managed to adopt the app for non typical screen sizes? I just checked the 2 free hours info and it looks that there is some text underneath the buttons which I cannot read. Please make the information readable or allow to read it on a computer. See screenshot attached.

       

       

      Abby_OVO
      Community Manager
      Abby_OVO
      Community Manager
      May 20, 2026

      Hey ​@AngelaE 

       

      It is live, you should be able to select ‘Get started’ within the dedicated space on the app, from there you can return back to the 2 free hours dashboard and select your first 2 slot times. If you still have any issues do let us know.

       

      ​@costeek Thanks for flagging that, let me see if I can raise this with the team and check if they can perhaps adjust that. 

      Currently Playing: She's Electric
      Rank 2
      costeek
      Rank 2
      May 20, 2026

      ​@costeek Thanks for flagging that, let me see if I can raise this with the team and check if they can perhaps adjust that. 

      That would be great, thank you!
      This was already discussed on this forum not long ago. I was assured that it will be fixed.

      Abby_OVO
      Community Manager
      Abby_OVO
      Community Manager
      May 20, 2026

      Hey ​@costeek 

       

      They team have said this should be scrollable, you should be able to view all of the text. 

       

      What device are you using?

      Currently Playing: She's Electric
      Rank 2
      costeek
      Rank 2
      May 20, 2026

      Hey ​@costeek 

      They team have said this should be scrollable, you should be able to view all of the text. 

      What device are you using?

      Android phone with non-typical screen resolution 20:9. Some Samsung phones, if I remember correctly, have the option to change it. Unfortunately, it’s not my case. 
      Also, it wasn’t scrollable. The Home panel stays on top despite if there is a text of empty space. It was all discussed on this forum earlier with provided screenshots.

      Rank 12
      Bendog
      Rank 12
      May 20, 2026

      I have managed to book my first two free slots, but the first week available is not 18th May as advertised before the registration and slot choice windows became available. The first week is, in fact, from 25th May (slots to be chosen by Sunday 24th May).

        TomThumb
        Rank 6
        TomThumb
        Rank 6
        May 21, 2026

        Is this 2hr free electricity open to all Ovo customers?

         As I’ve nothing showing in my app!

         

        Tom…

        3 meters: Smart Gas & Smart Elec / Traditional Gas meter
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        OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

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