If not, and MyOvo do have my records, why do you keep asking me (and presumably everyone else on Economy 7) the same question over and over again?
Best answer by Eva_OVO
If you've got storage heaters or underfloor heating you won't be able to book the appointment online. You'll need to call our Customer Care team on 0330 303 5063, they're available Monday-Friday 8am-6pm.
As soon as your smart meters are installed, let us know how you get on with them!