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How to access emergency credit on your Secure gas meter

  • April 2, 2024
  • 0 replies
  • 227 views
How to access emergency credit on your Secure gas meter
Emmanuelle_OVO
Community Manager

Updated on 29/08/25 by Chris_OVO:

 

Here’s how you can get emergency credit live on your Secure gas meter

 

In this short video we'll show you how to access emergency credit on your Secure gas meter. This makes sure your home has gas until you're able to top-up. 

 

Please remember that any emergency credit used will need to be paid back and this will be taken from your next top-up.

 

Click to watch our Youtube video - How to access emergency credit on your Secure gas meter

 

For more information on prepayment smart meters and a list of meter manuals, check out this forum topic.

 

 

 

Thanks,

The OVO Team