Tutorial
How to access emergency credit on your Secure electricity meter
Updated on 18/09/26 by Abby_OVO
How to access emergency credit on your Secure electricity meter
In the following short video we'll show you how to access emergency credit on your Secure electricity meter. This makes sure your home has electricity until you're able to top-up.
Please remember that any emergency credit used will need to be paid back and this will be taken from your next top-up.
Click to watch our YouTube video - How to access emergency credit on your Secure electricity meter
For more information on prepayment smart meters and a list of meter manuals, check out this forum topic.
