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How to access emergency credit on your Landis & Gyr smart electricity meter

  • April 2, 2024
  • 0 replies
  • 905 views
How to access emergency credit on your Landis & Gyr smart electricity meter
Emmanuelle_OVO
Community Manager

Updated on 29/08/25 by Chris_OVO:

 

Here’s how you can get emergency credit live on your L+G electricity meter

 

In this short video we'll show you how to access emergency credit on your Landis & Gyr electricity meter. This makes sure your home has electricity until you're able to top-up. 
 

Please remember that any emergency credit used will need to be paid back and this will be taken from your next top-up.

 

Click to watch our Youtube video - How to access emergency credit on your Landis & Gyr electricity meter

 

For more information on prepayment smart meters and a list of meter manuals, check out this forum topic. You can find our emergency and contact info below:

 

 

Thanks,

The OVO Team