Updated on 29/08/25 by Chris_OVO:
Here’s how you can get emergency credit live on your EDMI gas meter
In this short video we'll show you how to access emergency credit on your EDMI gas smart meter. This makes sure your home has gas until you're able to top-up.
Please remember that any emergency credit used will need to be paid back and this will be taken from your next top-up.
Click to watch our Youtube video - How to access emergency credit on your EDMI gas meter
For more information on prepayment smart meters and a list of meter manuals, check out this forum topic.
Have a question about your pay as you go account? Click the link below to find out how to contact us!
Thanks,
The OVO Team
