Skip to main content
curtis
Rank 4
curtis
Rank 4
September 28, 2025
Solved

why so late with daily use for dual fuel

  • September 28, 2025
  • 13 replies
  • 224 views

why is it so late getting the daily report for the day before dual fuel, have to wait until late evening to see on the web report how much electricity I have used even though having a smart meter giving reports every half hour can never get a proper answer from OVO even though several times of asking. 

    Best answer by BPLightlog

    I see my electricity data ‘as it happens’, either via my IHD or via my data gathering system (it’s called Home Assistant).

    I do know that suppliers have a level of double checking that they generally apply to accounts as they are reporting a costed value for the supply.

    13 replies

    Show previous replies
    BPLightlog
    Super User
    BPLightlogSuper UserSolved
    Super User
    October 1, 2025

    I see my electricity data ‘as it happens’, either via my IHD or via my data gathering system (it’s called Home Assistant).

    I do know that suppliers have a level of double checking that they generally apply to accounts as they are reporting a costed value for the supply.

    Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
      Firedog
      Super User
      FiredogSuper User
      Super User
      October 1, 2025

        

      … signing in to the community chat it kept corrupting my password for my OVO account so …
        

      It might be worth pointing out that there is no direct link between this forum and your OVO account. The two sites - account.ovoenergy.com and forum.ovoenergy.com - have their own separate sign-in systems, each requiring a username and password. The username is usually an email address, but it doesn’t have to be the same one. More importantly, the passwords should not be the same.

       

      Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
        A
        Newcomer
        Alachr2
        Newcomer
        October 2, 2025

        Thanks for that Firedog, i am now using your links to sign in much appreciated. 
         

          Terms & ConditionsAccessibility statement

          OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

          OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

          OVO (S) Gas Limited is part of OVO Group Ltd