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landwomble
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July 17, 2020
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Where do I find my Meter Point Administration Number (MPAN) on my OVO online account? - I need to know it for my EV charger installation!

  • July 17, 2020
  • 13 replies
  • 3133 views

Hi Folks

Looking to get a podpoint installed and they need my MPAN.  In my Ovo profile I see no mention of MPAN at all.  How can I find out what it is?  I have a barcode on the front of my electricity meter but I’m not sure if that’s it.

 

Thanks

Best answer by Transparent

Updated on 04/09/25 by Abby_OVO

Great question to ask about the easiest way to find out your electricity supply details, known as your Meter Point Administration Number (MPAN), especially now you’re getting an EV charger installed.

The best place to head is via Account, then Plan on page within the Bills section of your online account or OVO app (download for Android or iOS).

Exact appearance may vary

 

Ah - interesting -  I  see, will download the app - thanks...

Hi @CH22 

Also on the app you can download your bills and see the MPAN etc on them:

Payments - Download my bills

 

What is an MPAN?

 

An MPAN is the number that identifies the specific electricity supply point for your home. To the expert eye, it contains some important information about your supply.

 

Your MPAN is separate to the account number or customer number that your energy supplier might give you. It’s not connected to your energy account, but to the actual energy supply at your property. This means it should always stay the same, even if you switch suppliers. 

 

It’s sometimes also known as your “supply number”, or even as an “S number”. It usually starts with the letter S.

 

It’s a 21-digit number, which you should be able to see on your electricity bills. Within those 21 numbers are several smaller numbers that contain different pieces of information.

mpan number

For example, your MPAN contains a 2-digit Distributor ID. These 2 numbers show which distribution system operator (a company that distributes energy to homes) your energy supply is connected to. 

 

Hope the EV charger installation goes smoothly - We’d love to hear about it once it’s completed!

 

13 replies

Show previous replies
W
Newcomer
Wheels
Newcomer
August 25, 2024

Thanks, I asked them earlier today and they said they couldn’t help me and I would have to come back to Ovo, so I’m a bit confused.

    W
    Newcomer
    Wheels
    Newcomer
    August 25, 2024

    Oh actually, just clicked on the last link you sent me and I think I was able to find it!

     

    Thank you so much 😊

      Blastoise186
      Super User
      Blastoise186Super User
      Super User
      August 25, 2024

      Make sure you have the right one - the second link is for Gas, not Electricity.

      Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
        Terms & ConditionsAccessibility statement

        OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

        OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

        OVO (S) Gas Limited is part of OVO Group Ltd