Skip to main content
Rank 1
September 6, 2022
Solved

Switching to a Economy 7 (two rate) plan - how can I arrange this with OVO?

  • September 6, 2022
  • 82 replies
  • 3886 views

Hello,

 

Is it currently possible to switch to an economy 7 tariff with OVO? I’m struggling to find any recent information about this as it seems like everything has come to a standstill with the impending October energy price rise.

 

Thanks.

Best answer by Emmanuelle_OVO

Updated on 12/08/26 by Chris_OVO

Hey @Adamamin,

 

Welcome to the OVO Online Community!

 

We don't currently have the capability to change smart meters from Single Rate to Economy 7, or vice versa. If this capability ever becomes available we’ll update the Forum accordingly so that everyone’s aware.

 

If you have a single-rate meter, you probably won't benefit from an Economy 7 tariff. This tariff offers a cheaper rate for off-peak hours but has a higher rate during peak hours. It is meant for users who use a lot of energy at night, especially those with storage heaters or immersion heaters that run overnight. If you don’t have these types of heaters and mostly use energy during the day, Economy 7 is likely not a good option for you.

 

If a customer has an Economy 7 meter and is not using enough energy during off peak hours, we can switch them to a single rate plan. This is common when customers have removed their storage heaters.

 

You can find out more about Economy 7 here:

 

 

82 replies

Blastoise186
Super User
Super User
September 6, 2022

Hi @Adamamin ,

I’m Blastoise186, one of the forum volunteers. :)

Historically, OVO hasn’t been able to switch members between single-rate and Economy 7 on the new billing platform very easily, but I understand that there’s been work on that to make it possible. I’m going to dig up resources to see whether it works now, but this may take some time.

Bear with us!

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Emmanuelle_OVO
Retired Moderator
Retired Moderator
September 8, 2022

Updated on 12/08/26 by Chris_OVO

Hey @Adamamin,

 

Welcome to the OVO Online Community!

 

We don't currently have the capability to change smart meters from Single Rate to Economy 7, or vice versa. If this capability ever becomes available we’ll update the Forum accordingly so that everyone’s aware.

 

If you have a single-rate meter, you probably won't benefit from an Economy 7 tariff. This tariff offers a cheaper rate for off-peak hours but has a higher rate during peak hours. It is meant for users who use a lot of energy at night, especially those with storage heaters or immersion heaters that run overnight. If you don’t have these types of heaters and mostly use energy during the day, Economy 7 is likely not a good option for you.

 

If a customer has an Economy 7 meter and is not using enough energy during off peak hours, we can switch them to a single rate plan. This is common when customers have removed their storage heaters.

 

You can find out more about Economy 7 here:

 

 

Renewable Energy? Big Fan.
Newcomer
September 30, 2022

I’m on the Simpler Energy plan, can I get access to cheaper overnight electricity on this plan or is there a better plan that will give me access to this? 

Tim_OVO
OVO Staff
OVO Forum Legend
September 30, 2022

Hi @Tedster and thanks for asking this. 

 

For all plans with OVO, we don't currently have the ability to change the prices you pay from Single Rate to Economy 7. This is something OVO have been working on, and will hopefully be possible in the near future. 

 

 

Carbon neutral - we need a community to get there! My green tech: Aclara SGM 1411-B smart meter, Chameleon IHD6
Newcomer
October 28, 2022

I am going to have a home battery installed which I will charge via a combination of off peak electricity and solar.

 

Does Ovo Energy offer an economy 7 equivalent tariff and if so what are thd rates and which hours are they available please. Would my smart meter suffice

 

Thanks

 

David

Blastoise186
Super User
Super User
October 28, 2022

Hey @Orchardhouse ,

OVO does indeed have Economy 7 options. But I’m not sure whether you can switch it over at the moment. Last time I checked, this functionality was still in development. Give me a few days and I’ll ask for an update!

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Newcomer
October 28, 2022

Thank you

It would seem logical if the companies are trying to encourage off peak use it would seem sensible to off attractive off peak rates. I know other companies are offering one.

 

I await with interest

Firedog
Super User
Super User
October 28, 2022

There’s a lot more than just the tariff involved. It requires a different meter with more connections, so the bits designed to run on cheap electricity are on their own circuit, which switches on and off at the appropriate times. There are also two registers, measuring peak and off-peak consumption. This might be costly ...

It depends on where you live what cheaper hours are offered. You should contact your power distributor (AKA network operator) to ask about what you are proposing to do: Who’s my network operator? – Energy Networks Association (ENA) 

You’ll find a lot of experience in these forums, so here are a few interesting pages to start you off: Search | The OVO Forum (ovoenergy.com) 

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
Newcomer
October 29, 2022

Thank for the reply. 

Just to be clear. Shell have offered me an economy 7 rate using my existing smart meter - Do I understand correctly that Ovo cannot do this.

Thanks

Jeffus
Rank 20
Rank 20
October 29, 2022

Thank for the reply. 

Just to be clear. Shell have offered me an economy 7 rate using my existing smart meter - Do I understand correctly that Ovo cannot do this.

Thanks

Hi @Orchardhouse unless something has changed recently, OVO can't currently do this due to limitations in their billing system. I know that sounds strange.

@Emmanuelle_OVO is this still the case?