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September 19, 2021
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Switching from Economy 7 to a single rate smart meter and plan - what's the process?

  • September 19, 2021
  • 15 replies
  • 13909 views

Hi,

We are hoping to remove our two old storage heaters, which do not suit our lifestyle, and replace with new electric radiators. 

We currently have an old meter and two consumer units, one of which is just for the storage heaters (pictured).

 

I would like to remove the storage heaters, have the new radiators wired into this existing consumer unit and have a single rate tariff.

My question is would moving to a smart meter be the first thing to do, and then switch over from economy 7 when it has been fitted? Would the second consumer unit then automatically be set up to run on a fixed rate tariff, or would some further work our end be needed?

I have an electrician who can do the work for me, but he’s always busy I don’t want to change over without knowing what’s involved.

Any advice on how to move forward with this would be great. We’re hoping not to have to put the storage heaters on again this year.

Best answer by Jess_OVO

Updated on 17/08/26 by Ben_OVO

 

Welcome to the OVO online community, @andycarne.

 

A great question to ask about upgrading your meter to a single-rate smart meter.

 

Our community members have already given some great advice in terms of the changes you might need to make to the wiring once your storage heaters are removed - as ever we’d always recommend enlisting a registered electrician to carry out this work.

 

In terms of your meter - the good news is that we install S2 Aclara meters - these are available as a 5-port meter (which would be needed if your storage heaters were staying) or the standard 4-port meter - so either way you can certainly look to make a smart upgrade!

 

Unfortunately, we don't currently have the functionality to change Smart Meters from Single Rate to Economy 7, or vice versa. This is something we are looking to make possible in the future and we’ll keep you posted with any further updates here on the Forum!


 

Economy 7 to Single Rate 

 

Although we're unable to physically change the functionality of meters right now. We can offer an Economy 7 to Single Rate plan. This means we still take the two sets of meter readings, but charge the total usage on one flat it rate.

 

If this is something you’re interested in, please get in touch with our Support Team.


 

Single Rate to Economy 7 

 

At the moment as it stands, there's no way for customers who wish to switch their Smart Meters from Single Rate to Economy 7

 

We’re really interested to hear you’re looking to replace your current storage heaters with another form of electric heating - do you have a heating system in mind? 

15 replies

Jess_OVO
OVO Staff
OVO Staff
October 6, 2021

As the variable rates will depends on your area, I’m not able to confirm that here unfortunately, @andycarne.

 

If you haven’t yet changed your plan you should be able to check the ‘Plan’ page of your online account or OVO app (download for Android or iOS) to see the the Economy 7 rates:

 

Exact appearance may vary

 

You can then compare these to the rates you’ve been offered for the single rate Simpler plan. If you have any trouble seeing the rates here it’s worth reaching out to the Support Team (easiest way is via our Online chat which you can access here) who’ll be able to confirm both the single rate and dual rate version of this plan.

 

Do pop back and let us know how you get on. :thumbsup:

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Newcomer
December 12, 2022

Hello,

 

I work from home and use most electricity during the day. I’ve removed my storage heaters and want to replace them with modern electric radiators.

The setup is as follows:

  • x2 Consumer units. One has 6 switches for lights/sockets. The other has 3 switches for each of the 3 storage heaters that once were.
  • x1 water heater unit on the wall.

1: How do I need to approach a switch of tarrif with OVO

2: What physically needs to change from my setup, and who would do it?

3: What order do the events need to transpire if I order my radiators and book and electrician in?

 

Pictures below:

 

Thanks,

 

Elliott

Blastoise186
Super User
Super User
December 12, 2022

Hey @EllDuck !

Good news and bad news.

OVO is currently unable to fully and properly migrate you off of Economy 7 completely but will be able to soon. Watch this space as either myself or another forum volunteer will be able to post something to the forum once we know when that capability launches.

However, there is a workaround in your case. OVO can just set it so that you’re charged the same price for both the Day and Night rates and that price would be whatever the current flat rate is. You’d just need to submit both readings each time.

If you’re up for it, give the team a call on 0330 303 5063. They’ll help you set that up.

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Blastoise186
Super User
Super User
December 12, 2022

I’m not so experienced about the other part of your question though, so I’ll see if @PeterR1947 is around. He’s a retired electrician and one of the go-to forum volunteers for this stuff.

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PeterR1947
Newcomer
Newcomer
December 12, 2022

The consumer unit that previously supplied your storage radiators could be used assuming you want your new radiators in the same place.  It currently feeds via Economy 7 so your electrician would need to rewire the connection to be live all the time, it may need the MCB’s changing depending on the load of your new radiators.

Peter

PeterR