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September 3, 2023

Scam Facebook Page OVO Customer Services

  • September 3, 2023
  • 21 replies
  • 1161 views

I was contacted by this fake OVO Facebook page yesterday purporting to be OVO Customer Services.  They obviously trawl the internet looking for OVO customers who have been posting about problems with billing etc.  They pose as an OVO advisor who is there to sort out your problem and begin by telling you that they need to verify your account using your bank details, name, telephone numbers, email address etc.  They then try to lure you into a system they tell you that is designed to test your identity using all of your card details.  I did not follow this but instead contacted my bank and advised them of the situation.  I think it’s important that OVO are made aware of this as with so many elderly and vulnerable people there is huge potential for fraud here.  Hopefully someone on here will know how to pass this to the right place within the OVO organisation.

 

 

Pinned Reply By stacer

Updated on 30/07/26 by Ben_OVO

There is no URL that I can see but you can find it by going into Facebook and searching Facebook using OVO Customer Services:

 

 

You will see that they have photoshopped OVO advertising material into the page to give it a look of authenticity.

21 replies

Blastoise186
Super User
Super User
September 4, 2023

Yes, I’ve heard far too many horror stories about those scams. It’s one of the reasons I’m very on the ball with detecting ANY attempt to pull off such tricks on this forum - and they all get shut down rapidly as well.

I’m highly confident that the Social Media Team will fix this. I actually met them some time ago as they used to also be forum moderators for a while.

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