Skip to main content
P
Rank 1
Petefred
Rank 1
August 23, 2022
Solved

Renewal options show the fixed plan with boiler cover is the cheapest, can I take this deal without the boiler cover?

  • August 23, 2022
  • 21 replies
  • 1306 views

I hope someone may be able to help all their webchat operatives are busy. My existing plan is ending soon. I've had an email from OVO stating the best deal is a 2 year plan with boiler cover for £344/month, can I take this deal without the boiler cover? Also I've been quoted 150/month for a variable contract, which is attractive as it saves £200/month. Obviously with rates increasing this will increase. Any observations would be greatly appreciated 

Best answer by Blastoise186

Updated on 06/01/25 by Abby_OVO

 

Updated details on the 1 Year Fixed + Boiler Cover

 

We’ve received some updated information on this tariff, and some of the details of Blastoise186’s answer are no longer accurate, please see our update here.

 

You are required to have 1 of the following additional covers to be on the 1 Year Fixed + Boiler Cover tariff:

  • Essentials Cover 
    • Boiler and central heating cover
    • An annual home boiler service
  • Starter Cover
    • Boiler and central heating cover
    • Plumbing and electrics cover
    • An annual home boiler service
  • Complete Cover
    • Boiler replacement cover
    • Gas and water supply pipe cover
    • Internal and external drains cover
    • A special priority helpline

If the additional cover is cancelled at any time during the duration of your plan, you’ll automatically be reverted to the Standard Variable Tariff within a couple of weeks of the cancellation. You’ll receive confirmation of the plan changing, so if there has been a mistake then you’ll have time to ensure the fixed tariff stays in place, just get in touch with the Support Team and they’ll help get that sorted. 

 

 

Hi @Petefred ,

Yup, you can indeed take that deal without the boiler cover. Simply sign up for the bundle deal, ignore any offers to activate the boiler cover and it won’t cost you anything. You’d have to explicitly sign up for the boiler cover separately anyway for that element to activate. If you don’t, you just get the slightly better energy rates on your plan.

Personally, now is a good time to fix - don’t bother with that variable rate because it WILL shoot up in October and is likely to skyrocket again come January. Any savings from variable rate now will be instantly destroyed in October.

Hope this helps!

21 replies

Blastoise186
Super User
Blastoise186Super UserSolved
Super User
August 23, 2022

Updated on 06/01/25 by Abby_OVO

 

Updated details on the 1 Year Fixed + Boiler Cover

 

We’ve received some updated information on this tariff, and some of the details of Blastoise186’s answer are no longer accurate, please see our update here.

 

You are required to have 1 of the following additional covers to be on the 1 Year Fixed + Boiler Cover tariff:

  • Essentials Cover 
    • Boiler and central heating cover
    • An annual home boiler service
  • Starter Cover
    • Boiler and central heating cover
    • Plumbing and electrics cover
    • An annual home boiler service
  • Complete Cover
    • Boiler replacement cover
    • Gas and water supply pipe cover
    • Internal and external drains cover
    • A special priority helpline

If the additional cover is cancelled at any time during the duration of your plan, you’ll automatically be reverted to the Standard Variable Tariff within a couple of weeks of the cancellation. You’ll receive confirmation of the plan changing, so if there has been a mistake then you’ll have time to ensure the fixed tariff stays in place, just get in touch with the Support Team and they’ll help get that sorted. 

 

 

Hi @Petefred ,

Yup, you can indeed take that deal without the boiler cover. Simply sign up for the bundle deal, ignore any offers to activate the boiler cover and it won’t cost you anything. You’d have to explicitly sign up for the boiler cover separately anyway for that element to activate. If you don’t, you just get the slightly better energy rates on your plan.

Personally, now is a good time to fix - don’t bother with that variable rate because it WILL shoot up in October and is likely to skyrocket again come January. Any savings from variable rate now will be instantly destroyed in October.

Hope this helps!

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
    Jeffus
    Rank 20
    Jeffus
    Rank 20
    August 23, 2022

    Hi @Petefred

    The variable rate will go up in October and is projected to go up in January and April (unless the new Prime Minister does something dramatic). 

    The October price cap was based on wholesale prices up until last Thursday. The October price cap will be announced on Friday this week.

    I would be willing to bet the the current fixed prices are higher than the October price cap. No one is projecting the October price cap to be that high and the ofgem way of calculating the price cap is no secret. 

    However the January and April price caps are looking like they may be eye watering. So locking in for two years would protect you from this, even though you would end up paying more for the short period  between now and January.

    You can always cancel the fixed rate within the two years and pay the exit fee if prices come down dramatically

      P
      Rank 1
      PetefredAuthor
      Rank 1
      August 23, 2022

      Hi @Petefred ,

      Yup, you can indeed take that deal without the boiler cover. Simply sign up for the bundle deal, ignore any offers to activate the boiler cover and it won’t cost you anything. You’d have to explicitly sign up for the boiler cover separately anyway for that element to activate. If you don’t, you just get the slightly better energy rates on your plan.

      Personally, now is a good time to fix - don’t bother with that variable rate because it WILL shoot up in October and is likely to skyrocket again come January. Any savings from variable rate now will be instantly destroyed in October.

      Hope this helps!

      THanks fir the reply,  you've confirmed my thoughts

        P
        Rank 1
        PetefredAuthor
        Rank 1
        August 23, 2022

        Hi @Petefred

        The variable rate will go up in October and is projected to go up in January and April (unless the new Prime Minister does something dramatic). 

        The October price cap was based on wholesale prices up until last Thursday. The October price cap will be announced on Friday this week.

        I would be willing to bet the the current fixed prices are higher than the October price cap. No one is projecting the October price cap to be that high and the ofgem way of calculating the price cap is no secret. 

        However the January and April price caps are looking like they may be eye watering. So locking in for two years would protect you from this, even though you would end up paying more for the short period  between now and January.

        You can always cancel the fixed rate within the two years and pay the exit fee if prices come down dramatically

        Thanks for your reply.  This is what I was thinking, just needed sond confirmation 

          S
          Newcomer
          susiejl
          Newcomer
          September 7, 2022

          New Fix from 21st August.  Offered 2year Fix including boiler cover.  Didn't want boiler cover so telephoned Customer Services on 27th July.  I was told that I had to have boiler cover or I couldn't have the Fix!  Is this true?  3 calls later and being given various different rates and wrong answers, I whizzed off a complaint on 4th August.  What has happened to OVO customer service?  The rate they have given me is terrible!  No reply to my complaint either!  From a very long standing customer!!

          Blastoise186
          Super User
          Blastoise186Super User
          Super User
          September 7, 2022

          Hi @susiejl ,

          I’m Blastoise186 and I’m a forum volunteer who helps out here.

          The boiler cover element is totally optional. If you don’t activate it, you won’t be charged for it but you can still keep the deal. I have this information on good authority.

          Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
            M
            Newcomer
            meldrewreborn
            Newcomer
            September 7, 2022

            Keep an eye out for the pending government announcement. You may then want to cancel the fix - depending on how the help is to be delivered, delivered, delivered. Just hope i’m In at the time 😂

            Eon and EDF customer. Don't think smart meters are worth the expense.
              S
              Newcomer
              susiejl
              Newcomer
              September 7, 2022

              Thanks for your quick reply.  I received an Email confirming this two year Fix but the chap I spoke to cancelled it!  What on earth do I do now?  Feel so frustrated with OVO for the first time ever!

              Blastoise186
              Super User
              Blastoise186Super User
              Super User
              September 7, 2022

              You might be able to get it re-instated if it was cancelled without your permission.

              Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
                S
                Newcomer
                susiejl
                Newcomer
                September 7, 2022

                How on earth do I go about achieving that?

                Show more replies
                Terms & ConditionsAccessibility statement

                OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

                OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

                OVO (S) Gas Limited is part of OVO Group Ltd