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Blastoise186
Blastoise186Best Answer
Super User
October 13, 2025

Updated on 09/09/26 by Ben_OVO

Hi ​@Technophobe .

 

You can ask OVO Support to de-activate those for you. If they’re fully paid off, closed down and there’s nothing left to do, any agent can generally arrange that pretty fast IIRC.

 

Have a word with them in the morning and they’ll take a look.

 

If you’ve got multiple accounts under one online account / app login, and want to remove a disused account, contact our Support Team to request this.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
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Blastoise186
Super User
Blastoise186Super UserBest Answer
Super User
October 13, 2025

Updated on 09/09/26 by Ben_OVO

Hi ​@Technophobe .

 

You can ask OVO Support to de-activate those for you. If they’re fully paid off, closed down and there’s nothing left to do, any agent can generally arrange that pretty fast IIRC.

 

Have a word with them in the morning and they’ll take a look.

 

If you’ve got multiple accounts under one online account / app login, and want to remove a disused account, contact our Support Team to request this.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Rank 5
TechnophobeAuthor
Rank 5
October 13, 2025

Thanks. I thought I had done that when setting up the new account, but maybe takes a day or two to activate. I'll keep an eye on it and go on Chat in a day or two if still there. Thanks again. It's just to simplify input.

Blastoise186
Super User
Blastoise186Super User
Super User
October 13, 2025

No worries.

It’s generally a pretty quick task, it’s just (unfortunately) a manual one that requires Support to get involved. But you are definitely eligible to have closed/dead accounts removed from MyOVO if you no longer need them.

I’m tempted to suggest a better way...

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Rank 5
TechnophobeAuthor
Rank 5
October 13, 2025

Yeah, one would think a DELETE button is all that's required!

Blastoise186
Super User
Blastoise186Super User
Super User
October 13, 2025

Your wish… Is my command, O Master of the Lamp!

 

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
    Rank 5
    TechnophobeAuthor
    Rank 5
    October 13, 2025

    Thank you, O Motivated One! 😂

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