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Hello all, looking for some advice - the app and website keep taking me round in a loop when I try to tell them I’m moving next week- just round and round the help page and another page saying to click contact us… which takes you back to the help page with no way of contacting them online. Any ideas?

Hey @NikW 

 

Glad to hear you’ve managed to get those sorted now.


Hello!

 

I've moved house, and I'm trying to tell OVO on my OVO, but every time I try, it tells me I haven't entered a valid date…

 

I've tried just clicking on the date in the calendar which comes up, and I've tried typing it in, but its not working!

 

Anyone had any similar issues?


Sorry about that @Claire NYC !

Try again tomorrow via Live Chat at https://ovoenergy.com/help . They’ll sort this out for you.

In the meantime, I’ll let the Forum Moderators know about this potential bug.


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