Hi, have been with OVO nearly two nears now and always submit my gas and electric readings manually on the exact day every month and never had a problem, its been great. But how often do OVO send a meter reader out to verify my readings are correct?
Updated on 07/09/26 by Ben_OVO
Suppliers should have your meter read every two years on average, mainly to check everything is OK with the meter and connections (and as a former meter reader, to check that no one has fiddled the meter - it happens more often than you think!).
Is your meter in the house or an outside box? If it's outside you might not even know it's been read.
Even if you’ve got a smart meter installed, we’re required to carry out certain checks on your meter every 1 - 2 years. We use a company called Morrisons Data Services (MDS) to carry out these checks, so you if you’re concerned you can ask the visiting meter reader for some ID to confirm this.
If you qualify for extra services as part of our Priority Service Register you can request more frequent meter reader visits and set a personal password for the engineer. Read more about this and find the application form here.
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OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.
OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.
OVO (S) Gas Limited is part of OVO Group Ltd
