Hi,
When a bill is paid using PayPoint, how long does it take to show against a customers account. We made the payment on 30.7.22, and were told it would take 3 working days to credit the account. The payment was made well inside the 14 days we have to make the payment, as stated on the bill.
Now 5 working days later, a rep informs me, that they cannot provide a timescale for the payment being credited to the account and to ignore any letter OVO will send, chasing the payment.
All I need is an answer for my pensioner dad, who is also suffering from I’ll health and all I’m getting is different answers and being told to ignore their letters?
Best answer by Jess_OVO
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