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Rank 1
December 12, 2018
Solved

How do OVO convert gas units to Kwh on a smart meter?

  • December 12, 2018
  • 24 replies
  • 5062 views
The calorific value is needed by the Smart Meter to convert the volume of the gas to the energy produced by the gas Kwh. As this varies on a daily basis what value does the meter use?

Is this the same value as used by the bill?
Best answer by Beth_OVO

Updated on 21/08/25 by Abby_OVO

 

Great question to ask. You may have noticed your smart meter will show your gas readings in both volume (meters cubed or m3) and in the kWh units that are charged on your monthly summary.

 

In order to covert an m3 unit to kWh, we need to carry out a complex equation which involves taking into account the calorific value of gas. As this can change month to month, the calorific value we use to calculate your charges may differ slightly to the one used by your meter, which uses a set value of 39.2. As the calorific value changes so often, it's not practical for the meter to be constantly updated with it. However your monthly summary will use the up-to date calorific value that you can find online here.

 

When submitting your meter readings manually on your online account or OVO app (download for Android or iOS), you’ll only need to send us the m3 figure and we’ll do the rest. Find out how to read your meter reading manually here.

 

Hope this helps :slight_smile:

24 replies

Newcomer
February 9, 2026

There is a smart meter but, for a second time, it has ceased sending readings - engineer not due to arrive until 17th of this month.

I’ve started taking gas meter readings, not because I’m disputing the bills, but to get to grips with a new boiler and control system in order to optimise the settings. However what I have noticed is that there doesn’t seem to be a great deal of correlation between the readings sent and what appears in Usage.  In answer to Abby_OVO’s questions, I can see the meter readings that I’ve submitted in the Meter Readings areas which are all in cubic metres. I’m then referring to the Usage section to see daily usage (now converted in KWH’s). I’d expect to see a pattern being followed but there isn’t.

To give an example the cu mtrs used per the meter readings for the first 8 days of February are :

11.41      12.93     14.48    15.65    14.9     16.11      13.5         10.7

but the KWH usage levels recorded in my account are :

156.45   168.25   190.97   179.76   191    168.11    123.35     134.42

The later entries seem well out. I used the highest amount of 16.11 on the 6th but usage in my account is a lot less than several other days. Also the usage on the 8th was the lowest at 10.7 yet a lot higher than the previous day in my account. 

What is the explanation?

 

Newcomer
February 9, 2026

Apologies! The KWH usage levels in the last post should read :

144.39    156.69    179.53    168.31    179.53    156.69    111.92    134.42

I errorneously sent the combined gas and electricity usage in the last post.

I can also now see that despite the fact that I’m entering the date of the reading it might actually be recorded as a day early in my account as there is a far greater correlation between the 2 sets of figures when read that way. But there’s 2 usages of 179.53 and 2 of  156.69 recorded but the cubic metres used have never been identical. 

 

Rank 12
February 9, 2026

On the Gas Details page of every bill, you will see this information. It shows the calculation that is made to convert meter units to kWh. I have underlined the most important part of this statement. The calorific value changes each day (and is different in different areas of the country) so that is why the same unit usage on different days may be produce a different result when converted. 

Firedog
Super User
Super User
February 9, 2026

I have underlined the most important part of this statement. 
  

Old pedant back again … the OPSS guidance on calculating gas bills states quite categorically that “gas transporters are required to maintain [the CV] within 38 MJ/m³ to 41 MJ/m³”. I haven’t been able to find where this requirement comes from. 

This means that the kWh/m³ quick conversion factor (you quoted 11.2) ranges from 10.8 to 11.6. If the kWh figures you see are outside this range, there’s something wrong.

Using Lindsay’s revised figures and applying her one-day shift between readings and consumption, the reverse-calculated CVs are within the permitted range - apart from the latest. That’s not totally surprising: CVs are usually published the day after sampling sampling, but they aren’t finalized until a day or two later.

Reading m³ 11.41 12.93 14.48 15.65 14.90 16.11 13.50 10.70  
Usage kWh   144.39 156.69 179.53 168.31 179.53 156.69 111.92 134.42
> CV MJ/m³   39.3 38.0 40.3 39.7 39.2 40.8 36.8  

 

The actual day-by-day CVs for each zone are published by National Gas.

Lindsay’s figures look quite reasonable.

 

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |