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April 10, 2018
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How do I arrange to move the meter to the other side of the wall?

  • April 10, 2018
  • 15 replies
  • 15155 views
Hi,

Would like to move the meter from the front room to the outside wall. It is literally on the other side of the wall, thus under 1 meter.

Please do advise.

Kind regards
Azzam
Best answer by Transparent

Updated on 19/08/25 by Abby_OVO

 

Whilst suppliers such as OVO can help in the relocation of your gas/electricity meter, we’re not the only ones who need to be involved. You can find out who is responsible for each part of your meter setup on our handy guide

 

It sounds like you’re looking to move a meter from the existing meter backboard, in which case, you would need to contact your local DNO to move your electricity mains cables or your gas transporter to move your gas pipework. This work should be arranged to take place on the same day as our engineers visit to move the meter to make sure there is no disruption to your supply and would incur a separate costs to any work carried out by OVO engineers.

 

As a non-essential maintenance job, there’s a charge for us to move your meter. Check the up-to date costs on the guide below:
 

 

If you’d like to go ahead and get that meter relocation arranged reach out to our Support Team.


We’ve also got a really similar topic on the Forum which may be helpful here too:

 

 

15 replies

Transparent
Rank 20
Rank 20
April 10, 2018

Updated on 19/08/25 by Abby_OVO

 

Whilst suppliers such as OVO can help in the relocation of your gas/electricity meter, we’re not the only ones who need to be involved. You can find out who is responsible for each part of your meter setup on our handy guide

 

It sounds like you’re looking to move a meter from the existing meter backboard, in which case, you would need to contact your local DNO to move your electricity mains cables or your gas transporter to move your gas pipework. This work should be arranged to take place on the same day as our engineers visit to move the meter to make sure there is no disruption to your supply and would incur a separate costs to any work carried out by OVO engineers.

 

As a non-essential maintenance job, there’s a charge for us to move your meter. Check the up-to date costs on the guide below:
 

 

If you’d like to go ahead and get that meter relocation arranged reach out to our Support Team.


We’ve also got a really similar topic on the Forum which may be helpful here too:

 

 

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Transparent
Rank 20
Rank 20
March 9, 2020

Hi @djiouk and welcome to the Forum.

Yes, the relocation is doable. However it involves parts of your gas connection which are the responsibility of different parties. The final cost probably relies on:

a: how much of the pipework you also want moved to the other side of the wall

b: whether you can get one party to undertake two (or all 3) bits of the work

Your gas supply pipework is owned by the Gas Distribution Company (or Transporter) for your area. This includes the riser and the gas isolator valve with the lever.

Since I don’t know where you are geographically, I’ll illustrate this by pointing you to the relevant Online Application Forms for Wales & West Utilities. But your GDN may be another company. If you complete your Forum Profile, I’ll be able to identify which GDN covers your area, assuming that you’re not with an IGT (Independent Gas Transporter).

The meter is the responsibility of your current Energy Supplier. Since this is currently an old-style analogue meter, you can probably reduce costs by integrating this part of the work into a Smart Meter installation.

The pipework beyond the meter is your responsibility, but may only be altered by a registered Gas Safe Engineer.

You could start by asking OVO how much of the work they’d be prepared to do, based on the estimate of £124 given by @Nancy_OVO above, and the change to a Smart Meter.

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Transparent
Rank 20
Rank 20
October 8, 2020

Well, @harmonmonic since your Profile page says you’re in Chicago, we’re a mere 3,800 miles apart!

… oh - and you’re in an area with restricted travel due to Covid-19. :mask:

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Tim_OVO
OVO Staff
OVO Forum Legend
October 12, 2020

Well, @harmonmonic since your Profile page says you’re in Chicago, we’re a mere 3,800 miles apart!

… oh - and you’re in an area with restricted travel due to Covid-19. :mask:

 

This (bot?) user has now been banned - nice flagging @Transparent

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johnnparry55
Newcomer
Newcomer
October 16, 2020

Hi,

Would like to move the meter from the front room to the outside wall. It is literally on the other side of the wall, thus under 1 meter.

Please do advise.

Kind regards
Azzam

Have you solved the problem? How much did it cost you?

Tim_OVO
OVO Staff
OVO Forum Legend
October 17, 2020

I’ve updated the ‘best answer’ of this topic, @johnnparry55 

 

Costs, it’s £125 for the electric meter (£325 if it’s 3-phase) and £145 for gas. Plus the DNO or NG costs. 

 

We’​​​ve made a guide on meter site works, and another on costs of engineer jobs.

Carbon neutral - we need a community to get there! My green tech: Aclara SGM 1411-B smart meter, Chameleon IHD6
Transparent
Rank 20
Rank 20
October 17, 2020

Do we assume that the £145 cost of extending the outlet pipe (when done by OVO) does not include repositioning the earth bonding to within 600mm of the new meter position?

@johnnparry55 - the issue is not just one of “extending” the wire, but of testing that the resulting earth is adequate and within spec. I don’t believe OVO have this capability. Indeed it could transpire that there are other earth-related issues in the house, thus making the job much longer.

So the point we now need to throw back at @Tim_OVO is this:

If the existing safety earth connection is left in-situ, how is it possible for the Installer to certify the work as being within specification?  :thinking:

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Tim_OVO
OVO Staff
OVO Forum Legend
October 19, 2020

@Transparent are you thinking of this topic, and @Roger J’s gas meter? 

 

If the existing safety earth connection is left in-situ, how is it possible for the Installer to certify the work as being within specification?  :thinking:

 

Can you help me to understand this question before I go and find someone who looks like an engineer who can help advise…?

My understanding is earth bonding changes for gas meters is to be done by an electrician, after the meter has been moved…..

Carbon neutral - we need a community to get there! My green tech: Aclara SGM 1411-B smart meter, Chameleon IHD6
Transparent
Rank 20
Rank 20
October 19, 2020

Sure - let’s get this clarified. It’s going to be an issue for lots of other sites in future.

We have previously had customers reporting to the Forum that their meter installation couldn’t proceed due to issues with the earth bonding.

In one case (which I can’t now find), the OVO Engineer needed to solder a section of the outflow pipe, but the existing earth-bond was too close to where heat needed to be applied. The customer offered to remove the connection and arrange for an electrician to attend later and reconnect/test it.

The Engineer rejected that offer because he couldn’t certify the installation as being compliant unless it had an earth connection which met the IET Regulations.

 

So has OVO changed its guidance to its Installers?

Are they now prepared to install a Smart Gas Meter where the earth connection is not within 600mm of the meter?

Is there now a Notice which is given to the customer, informing them of the non-compliance and requiring them to summon an electrician to rectify the issue? (Other Energy Suppliers do this).

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Transparent
Rank 20
Rank 20
October 19, 2020

And yes, @Tim_OVO I was also thinking of the post from @Roger J 

… but then forgot to place a link on his Topic to direct him here!

Are you going to add one, or merge the Topics?

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