How do I add someone to my OVO account?

Hi, I want to add my wife's name and details to the account so that she can discuss any issues regarding the account if required.

How do I do this?

Hi @Richard Westwood 

Welcome to the customer forum, i am just a customer like you. 

Add someone to your account

You can add another person to your account via online chat or calling OVO. You will need to provide their full name, date of birth and contact details. This allows them to contact OVO and discuss most aspects of the account.

Add someone to your bills

To add another person’s name to your bills, they’ll need to be made ‘Financially Liable’ on the account. For this, OVO need verbal confirmation from both people - so make sure they’re with you when you call OVO.

https://help.ovoenergy.com/#contact_us_container

Hi @Assumynorex ,

This can indeed be done. But it must be done over the phone as OVO requires verbal consent from both the active account holder and the person you wish to add. Please give the team a call on 0330 303 5063 and they can set this up.