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Pepsi
Rank 3
Rank 3
May 27, 2022
Solved

How can I apply for the Warm Home Discount?

  • May 27, 2022
  • 112 replies
  • 23623 views

Hi all,

Do we know when the Warm Home Discount application opens this year please? And any details on the changes…..

Best answer by Jess_OVO

Updated on 28/10/25 by Abby_OVO

 

 

What is the Warm Home Discount (WHD)?

 

The Warm Home Discount scheme is a one-off £150 discount off your electricity bill. If you’re eligible, your electricity supplier will apply the discount to your bill. The money is not paid to you.

 

You’ll usually get the discount automatically if you’re eligible. You only need to apply if you’re on a low income in Scotland - contact your energy supplier to apply. If you’re with OVO, you can do that through this form.

 

You may be able to get the discount on your gas bill instead if your supplier provides you with both gas and electricity and you’re eligible. Contact your supplier to find out.
 

If you need some assistance completing the WHD application when it, please contact our support team

 

 

How to get the discount

 

You’ll get a letter between late October 2025 and early January 2026 if:

  • you’re eligible for the scheme
  • you might be eligible for the scheme, but you need to give more information

 

Contact the Warm Home Discount Scheme if you do not get a letter by early January 2026.

 

If you live in Scotlandearn a low income and do not receive the Guarantee Credit element of Pension Credit then you should complete this form.

 

Please note, if you previously registered your interest (before 28/10/25) this did not count as completing a Warm Home Discount application.

 

Please do not apply via the form if you live in England or Wales, or live in Scotland and receive the Guarantee Credit element of Pension Credit. We’ll automatically discount your bill if you’re eligible.

 

If you live in Northern Ireland, find out more about the Affordable Warmth Scheme instead.

 

 

Eligibility for the Warm Home Discount
 

Following Government changes to the scheme a few years back, eligibility for the Warm Home Discount depends on where you live:

 

If you live in England or Wales

 

You qualify if you either:

 

If you live in Scotland

 

You qualify if you either:

 

Ways to get financial support

If you’re struggling financially or you’re worried about your energy bills, we’re here to support you. Find out about the different ways we can help here.

How do I register for the Priority Services Register (PSR)?

Check out our Customer Support package here: https://customer-support-package.ovoenergy.com/

112 replies

Rank 3
November 16, 2022

Thank you so much for the replies, you’ve put my mind at ease!!

BPLightlog
Super User
Super User
November 16, 2022

Thank you so much for the replies, you’ve put my mind at ease!!

Hope it all gets sorted for you - there should be a communication of some sort whether letter, email or whatever at some point

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
Rank 3
November 16, 2022

Was I correct in reading we don’t apply for WHdiscount this year, it will automatically be applied if we are eligible?

Rank 3
November 16, 2022

Thank you so much for the replies, you’ve put my mind at ease!!

Hope it all gets sorted for you - there should be a communication of some sort whether letter, email or whatever at some point

Thanks

 

BPLightlog
Super User
Super User
November 16, 2022

Was I correct in reading we don’t apply for WHdiscount this year, it will automatically be applied if we are eligible?

Assuming you are in England, Wales or the core group in Scotland, yes. 
https://www.gov.uk/the-warm-home-discount-scheme

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
Rank 3
November 16, 2022

That’s great I was worried as I’ve not had a letter yet

BPLightlog
Super User
Super User
November 16, 2022

That’s great I was worried as I’ve not had a letter yet

If you notice on the gov details, it say -

The money is not paid to you - it’s a one-off discount on your electricity bill, between October 2022 and March 2023.

- so perhaps there’s a variety of dates when you will hear, depending on your own circumstances 

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
Rank 3
November 17, 2022

Yes I realise it goes into my energy account, thanks

 

Newcomer
November 23, 2022

I had to apply  for mine despite having received it for the previous 6 years.

Rank 3
November 23, 2022

I had to apply  for mine despite having received it for the previous 6 years.

Did Ovo ask you too? Or did you just do it as it won’t let anyone apply now says it’s done automatically