Do i have to claim compensation for loss of power i.e. No Electricity or are you looked after automatically.
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Compensation for power cut?
Best answer by M.isterW
Updated on 03/02/25 by Abby_OVO
Any compensation will come from your DNO (assuming the problem is with the power supply to your house and is not within your house, i.e a failed meter).
Use this website to find out who your DNO is - https://www.energynetworks.org/customers/find-my-network-operator
+4- Carbon Catcher***
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- Answer
Updated on 03/02/25 by Abby_OVO
Any compensation will come from your DNO (assuming the problem is with the power supply to your house and is not within your house, i.e a failed meter).
Use this website to find out who your DNO is - https://www.energynetworks.org/customers/find-my-network-operator
1992 4 bed detached house. Solar PV + battery, Zappi EV charger, Mitsubishi Ecodan ASHP and i-life2 fan assisted radiators.... No gas 😊
We had a new smart meter installed on 28th Nov and yesterday it failed. We’ve been without power since then. 28 hrs and counting.
How do we claim compensation?
Hey
Really sorry to hear this,
If you’re off supply please contact the support team who will book in an emergency meter exchange, someone will be with you within the next 3-4 hours.
Loss of power
- For a gas or electricity outage or emergency, see this guide
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