​@Pandora6 Not particularly. I moved to Agile in March last year and the app has worked well. You can also log in on a web page and you get slightly different layouts of your account. One thing that caught me out is that for the Web Page, meter readings, it is just that in cubic metres. For the energy used you need to go to the My Energy page. On the App the Usage is all in kWh or £. Occasionally the usage page comes back as ‘Your readings are on the way’ but generally it comes back with real data at some point. At the beginning there was a period when I couldn't return any money to my bank (returning credit) but once the account has caught up with your usage (takes longer with Agile) then you can get refunds ok. It all seems fairly robust and has a friendly octopus as well.

Did you have any particular issues?

Welcome to Octopus!

Peter

Hey ​@Pandora6 

I hope PeterE’s input on this was helpful to you and gives you a better idea ahead of time.

​@BPLightlog I wondered if there might be anything handy you might want to add?

​@Abby_OVO
Thank you

currently listening to Close to Me Ellie Goulding 

I’m not sure what tariff you are on but as I said earlier I’m on Agile and the day ahead prices are normally released at about 4pm. Well, last night we had a huge delay and I was expecting a whole raft of outrageous prices (although I happily agreed to sign up for that) but when they were published over four hours late they were pretty much normal for this time of year. Yesterday’s prices went up to the cap of £1 per unit during the peak (around the date of the blue bars on the chart) and we very carefully avoided those times. Other times, often during a storm, prices can drop to zero or even negative. It’s a bit of a wild ride and probably wouldn’t suit a family or someone who needs certainty in their billing but we do have gas heating and a hob so we can sidestep the high charges. To give you an example of how wild it can be for 2024, our best day for savings netted us £13.57 and the worst day’s loss was 71p against the standard variable rate.

The red lines are savings and the blue lines are losses against the RH  scale. The LH is the savings accumulated during the year which is about £600. It’s ~£400 for the EV and ~£200 for domestic use. I’ve included January and Feburuary as virtual savings that I would have made had I been with Octopus then.

At some point we may be able to talk about whether OVO can offer a similar tariff to their customers and it’s early days yet but I’m very hopeful so watch this space …

Peter