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juliamc
Rank 20
juliamc
Rank 20
November 1, 2022
Completed

Put a line of text onto the summary part of the bill to say an entry for energy bills support scheme (EBSS) payment is in 'Charges Detail'

Related products:Online account
  • November 1, 2022
  • 27 replies
  • 184 views

Are there any plans at OVO HQ to put a line of text onto the summary part of the bill to say an entry for  EBSS payment is in Charges Detail?? These Where’s my £66 questions are coming in droves. 

    27 replies

    Blastoise186
    Super User
    Blastoise186Super User
    Super User
    November 1, 2022

    Are there any plans at OVO HQ to put a line of text onto the summary part of the bill to say an entry for  EBSS payment is in Charges Detail?? These Where’s my £66 questions are coming in droves. 

    That might not be a bad idea actually!

    Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
    Jeffus
    Rank 20
    Jeffus
    Rank 20
    November 1, 2022

    Are there any plans at OVO HQ to put a line of text onto the summary part of the bill to say an entry for  EBSS payment is in Charges Detail?? These Where’s my £66 questions are coming in droves. 

    It is also a challenge for many as they need to look at two bills 😊

    Tim_OVO
    OVO Staff
    Tim_OVO
    OVO Forum Legend
    November 2, 2022

    I like this idea, please vote on this if you like it too!

     

     

    Carbon neutral - we need a community to get there! My green tech: Aclara SGM 1411-B smart meter, Chameleon IHD6
      Tim_OVO
      OVO Staff
      Tim_OVO
      OVO Forum Legend
      November 2, 2022
      Updated idea statusNew→Open for votes
      Carbon neutral - we need a community to get there! My green tech: Aclara SGM 1411-B smart meter, Chameleon IHD6
        BPLightlog
        Super User
        BPLightlogSuper User
        Super User
        November 2, 2022

        I like this idea, please vote on this if you like it too!

         

         

        As long as it doesn’t just say ‘EBSS’ …

        Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
        juliamc
        Rank 20
        juliamcAuthor
        Rank 20
        November 2, 2022

        Oops, an FLA 🤦‍♀️

        Jeffus
        Rank 20
        Jeffus
        Rank 20
        November 3, 2022

        I see this has been added 

         

          juliamc
          Rank 20
          juliamcAuthor
          Rank 20
          November 3, 2022

          Phew ! maybe that’ll slow down the forum traffic. Many thanks.

            Blastoise186
            Super User
            Blastoise186Super User
            Super User
            November 4, 2022

            In fact, it’s even more obvious now! XD

             

            Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
            Blastoise186
            Super User
            Blastoise186Super User
            Super User
            November 4, 2022

            Just to prove it, if you hover over those i icons…

             

            Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
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              Terms & ConditionsAccessibility statement

              OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

              OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

              OVO (S) Gas Limited is part of OVO Group Ltd