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Stuthesaint
Rank 1
October 13, 2022
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My Solis Cloud App not displaying all data? Is my energy being detected correctly?

  • October 13, 2022
  • 29 replies
  • 9096 views

Hi, hope that you can help.

We had solar panels fitted yesterday with a battery.

i downloaded and setup the solis cloud app. This shows when the battery is charging or discharging but does not show any love input from the panels or the grid. Though in the case of the grid it shows an overall input amount. Do I need to play with the settings? Or have the sensors not been correctly set up?

TIA. 

Best answer by BPLightlog

Hi @Cope as I’ve mentioned earlier on this thread, it seems a common problem with the clamps which measure the current flow to be installed the wrong way around (they are ‘direction’ sensitive) and so this might be the cause. They look something like this near your meter and there should be two  

There’s an arrow on the side which is difficult to see but generally should point towards the meter.

29 replies

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A
Newcomer
atifdmv
Newcomer
September 16, 2024

how can we enabled this? i am using Solis 10KW OnGrid inverter 


Why solis cloud apps not showing power flow on website and app as well?
 

BPLightlog
Super User
BPLightlogSuper User
Super User
September 16, 2024

What exactly do you see currently?

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
Shads_OVO
Retired Moderator
Shads_OVO
Retired Moderator
September 16, 2024

Hi @atifdmv,

 

I’m sorry to hear you’re experiencing this.

 

If you’re able to provide some more information as our forum volunteer asked, we may be able to advise further.

 

These threads may be also helpful:

 

 

A
Newcomer
atifdmv
Newcomer
September 16, 2024

 

BPLightlog
Super User
BPLightlogSuper User
Super User
September 16, 2024

Unfortunately being Pakistan based, it is difficult to comment as regulations and specifications differ. This forum is based in the UK. 
You may need to make sure of your inverter settings to include the Solis data monitor if you have it fitted. Apart from that, it’s unlikely that we can help

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
    A
    Newcomer
    atifdmv
    Newcomer
    September 16, 2024

    Unfortunately being Pakistan based, it is difficult to comment as regulations and specifications differ. This forum is based in the UK. 
    You may need to make sure of your inverter settings to include the Solis data monitor if you have it fitted. Apart from that, it’s unlikely that we can help

    But I see lots of peoples here in Pakistan using this data

    A
    Newcomer
    atifdmv
    Newcomer
    September 16, 2024

    What exactly do you see currently?

     

    Can you pleases tell me what parameters I have to update in Inverter?
    will try that and lets see ( Power Flow ) chart display or not

    Shads_OVO
    Retired Moderator
    Shads_OVO
    Retired Moderator
    September 19, 2024

    Hi @atifdmv,

     

    Apologies that we’re not able to really help with this due to your location.

     

    Just wondering if @BPLightlog is able help any further here?

    A
    Newcomer
    atifdmv
    Newcomer
    September 19, 2024

    Hi @atifdmv,

     

    Apologies that we’re not able to really help with this due to your location.

     

    Just wondering if @BPLightlog is able help any further here?

    ahh sad news :(

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