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Heat pumps - What’s your experience of the benefits and downsides to an ASHP?

Heat pumps - What’s your experience of the benefits and downsides to an ASHP?
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106 replies

nealmurphy
Carbon Catcher***
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  • Carbon Catcher***
  • 232 replies
  • January 9, 2025

I've just looked at the energy input and energy produced for the last 24 hours and the heat pump managed 310% for central heating in outside temperatures around or a bit below 0. 


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  • Carbon Cutter**
  • 5 replies
  • January 10, 2025
nealmurphy wrote:

 the heat pump managed 310% for central heating in outside temperatures around or a bit below 0. 

I'm getting 230% at about freezing but I think that includes hot water. I think it may either be underpowered or I need more insulation. My EPC came in at D for what that's worth - does anyone have experience with the new Samsungs?


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  • New Member*
  • 1 reply
  • February 23, 2025

I have only just had an heat pump installed, as we we were going for wet underfloor heating, our existing boiler needed upgrading so we opted for ASHP, Ecodan 32. Its only just gone live running the water and rads. The water is very warm, but the rads have stopped working after a day. If this was a boiler, you can check various things, but there is no such guidance or common sense guides available to trouble shoot with ASHP’s, and the apps have dire interfaces.


juliamc
Carbon Catcher***
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  • Carbon Catcher***
  • 1257 replies
  • February 23, 2025

It may be that the outside temperature is warm enough to stop needing heat to be sent to the radiators. What is your indoor temperature?

Really if it’s newly installed your installer should make sure it’s up and running properly. Are you hoping they will return to finish the handover ? 


nealmurphy
Carbon Catcher***
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  • Carbon Catcher***
  • 232 replies
  • February 23, 2025

Hi ​@Status .  When you say the rads have stopped working, how are you determining this? Are you getting any errors? If you are feeling them with your hand then remember that they won’t feel warm if they are running at less than your body temperature (around 37C). It may be that the temperature outside is not requiring them to heat any greater than this. Is the house warm or is it struggling to reach the requested temperature?


Ben_OVO
Community Moderator
  • Community Moderator
  • 98 replies
  • February 24, 2025

Morning ​@Status, I hope you had a good weekend.

 

Firstly, a warm welcome to the OVO Forum. I’ve also awarded you your Heat Pump Badge 😁. Sorry to hear of the issues you’ve been experiencing since the installation - I hope these get ironed out soon. You’ve definitely come to the right place - I can see ​@juliamc and ​@nealmurphy are already helping you out with this. There really is a wealth of knowledge within our Forum Members and I hope you’ll get to the bottom of the radiator issue soon! I also wanted to direct you to these previous Forum posts which you may find useful 👇

 

 


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