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kerr
Rank 3
kerr
Rank 3
November 17, 2025

GivEnergy battery stops charging randomly, why?

  • November 17, 2025
  • 11 replies
  • 346 views

I recently had a GivEnergy 9.5 battery installed to work with my solar panels. I am having difficulty getting the battery to charge manually via the app or online. I contacted GivEnergy and have been advised that there is an API ? in place with OVO and this may be stopping me setting a charge time to make use of my off peak periods (economy 10 with smart meter) I set it to charge manually for eg. 1 hour and it stops charging after about 10 mins 🤷‍♂️ Can anyone offer any advice please ?

I should add that OVO are not charging my battery at any time and I’ve had it now for two months. The only time it charges is when the sun shines ! which in the Highlands isn’t often at this time of year !

11 replies

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Abby_OVO
Community Manager
Abby_OVO
Community Manager
November 18, 2025

Hey ​@kerr 

 

I reached out to one of our specialist about how you can make the most of all of our offers suitable to you like Battery Boost, this would require a change to a smart meter and I understand you’re worried about losing our on your FIT, but we also have SEG, which is essentially the smarter and newer version of FIT since the introduction of smart meters. They’ve offered to help out and get you on the best path to make the best use of all of your technology. I’ve sent you a private message so we can help assist and get their help with this for you. You can view PMs here.

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OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

OVO (S) Gas Limited is part of OVO Group Ltd