Skip to main content
kerr
Rank 3
kerr
Rank 3
November 17, 2025

GivEnergy battery stops charging randomly, why?

  • November 17, 2025
  • 11 replies
  • 346 views

I recently had a GivEnergy 9.5 battery installed to work with my solar panels. I am having difficulty getting the battery to charge manually via the app or online. I contacted GivEnergy and have been advised that there is an API ? in place with OVO and this may be stopping me setting a charge time to make use of my off peak periods (economy 10 with smart meter) I set it to charge manually for eg. 1 hour and it stops charging after about 10 mins 🤷‍♂️ Can anyone offer any advice please ?

I should add that OVO are not charging my battery at any time and I’ve had it now for two months. The only time it charges is when the sun shines ! which in the Highlands isn’t often at this time of year !

11 replies

K
Rank 4
Ksansbury
Rank 4
November 17, 2025

Have you signed up for battery boost yet?

I too am on Economy 10 so I would be interested in how it is resolved.

This will be our fist winter with solar and 15kwh of batteries

Good luck 

Kevin

    kerr
    Rank 3
    kerrAuthor
    Rank 3
    November 17, 2025

    Haven’t signed up for battery boost Kevin as I think I would lose the Economy 10 tariff off I  did, from what I’ve read you can’t have both together, however I may be wrong, I’m new to this !

    Kerr
    kerr
    Rank 3
    kerrAuthor
    Rank 3
    November 17, 2025

    Or I would lose my FIT I think

     

    Kerr
    juliamc
    Rank 20
    juliamc
    Rank 20
    November 17, 2025

    Not sure if this is relevant but your mention of it charging for just 10 minutes might have something to do with this setting ???

      juliamc
      Rank 20
      juliamc
      Rank 20
      November 17, 2025

      What does this screen look like on your app ?

        K
        Rank 4
        Ksansbury
        Rank 4
        November 17, 2025

        Hi Kerr

        I Would sign up to battery boost asap and you can use it with economy 10.

        You will get charged 10p per kWh so a much cheaper tariff make sue you set the GivEnergy app to Eco and everything turned off.

        I also get a SEG rate of 20p for each kWh 

        Kevin

          kerr
          Rank 3
          kerrAuthor
          Rank 3
          November 17, 2025

          Kevin I’m on the old FIT tariff and think I would lose my fit payments, which are about £1k a year 

          Kerr
            kerr
            Rank 3
            kerrAuthor
            Rank 3
            November 17, 2025

            I also have Dimplex Quantum storage heaters and don’t know how battery boost would work with them. The whole thing is very confusing. I don’t think I can revert back to FIT payments if I relinquish it for GEN payments

            Kerr
            kerr
            Rank 3
            kerrAuthor
            Rank 3
            November 17, 2025

            Set payments I meant, not GEN 🤪

            Kerr
            kerr
            Rank 3
            kerrAuthor
            Rank 3
            November 17, 2025

            FIT !

            Kerr
            Show more replies
            Terms & ConditionsAccessibility statement

            OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

            OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

            OVO (S) Gas Limited is part of OVO Group Ltd