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GivEnergy battery stops charging randomly, why?

  • November 17, 2025
  • 11 replies
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kerr
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I recently had a GivEnergy 9.5 battery installed to work with my solar panels. I am having difficulty getting the battery to charge manually via the app or online. I contacted GivEnergy and have been advised that there is an API ? in place with OVO and this may be stopping me setting a charge time to make use of my off peak periods (economy 10 with smart meter) I set it to charge manually for eg. 1 hour and it stops charging after about 10 mins 🤷‍♂️ Can anyone offer any advice please ?

I should add that OVO are not charging my battery at any time and I’ve had it now for two months. The only time it charges is when the sun shines ! which in the Highlands isn’t often at this time of year !

11 replies

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  • November 17, 2025

Have you signed up for battery boost yet?

I too am on Economy 10 so I would be interested in how it is resolved.

This will be our fist winter with solar and 15kwh of batteries

Good luck 

Kevin


kerr
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  • November 17, 2025

Haven’t signed up for battery boost Kevin as I think I would lose the Economy 10 tariff off I  did, from what I’ve read you can’t have both together, however I may be wrong, I’m new to this !


kerr
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  • November 17, 2025

Or I would lose my FIT I think

 


juliamc
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  • November 17, 2025

Not sure if this is relevant but your mention of it charging for just 10 minutes might have something to do with this setting ???


juliamc
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  • November 17, 2025

What does this screen look like on your app ?


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  • November 17, 2025

Hi Kerr

I Would sign up to battery boost asap and you can use it with economy 10.

You will get charged 10p per kWh so a much cheaper tariff make sue you set the GivEnergy app to Eco and everything turned off.

I also get a SEG rate of 20p for each kWh 

Kevin


kerr
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  • November 17, 2025

Kevin I’m on the old FIT tariff and think I would lose my fit payments, which are about £1k a year 


kerr
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  • November 17, 2025

I also have Dimplex Quantum storage heaters and don’t know how battery boost would work with them. The whole thing is very confusing. I don’t think I can revert back to FIT payments if I relinquish it for GEN payments


kerr
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  • November 17, 2025

Set payments I meant, not GEN 🤪


kerr
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  • November 17, 2025

FIT !


Abby_OVO
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  • November 18, 2025

Hey ​@kerr 

 

I reached out to one of our specialist about how you can make the most of all of our offers suitable to you like Battery Boost, this would require a change to a smart meter and I understand you’re worried about losing our on your FIT, but we also have SEG, which is essentially the smarter and newer version of FIT since the introduction of smart meters. They’ve offered to help out and get you on the best path to make the best use of all of your technology. I’ve sent you a private message so we can help assist and get their help with this for you. You can view PMs here.