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hotfigs
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Dec 15, 2024 11:27 AM UTC
Solved

Does the OVO sold Tado support OpenTherm

On the Tado website it looks like there are two versions of the Wireless Smart Thermostat Starter Kit V3+, one with OpenTherm and one without. Does anyone know if the one that Ovo are selling is the OpenTherm version or not? Thank!

hotfigsBest Answer
Rank 1
Dec 17, 2024 1:04 PM UTC

Tado just got back to me, and they confirmed that the version that you sell does include OpenTherm 🙌

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7 replies

Blastoise186
Super User
Blastoise186Super User
Super User
Dec 15, 2024 11:49 AM UTC

Hi ​@hotfigs ,

Let me ask the Forum Moderators about that one! Bear with us!

​@Abby_OVO when you’ve got a sec? ^^^

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
    Blastoise186
    Super User
    Blastoise186Super User
    Super User
    Dec 17, 2024 10:29 AM UTC

    Hmm… Looks like Abby isn’t around right now. I’ll ask ​@Emmanuelle_OVO to swing by.

    Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
    Chris_OVO
    Community Manager
    Chris_OVO
    Community Manager
    Dec 17, 2024 11:14 AM UTC

    Hey ​@Blastoise186 & ​@hotfigs

     

    I’ve asked internally and we don’t have any confirmation as we only supply them. You’ll need to check with Tado but from my understanding the EU model has supported OpenTherm since 2022 (source: https://community.tado.com/en-gb/discussion/14813/ovo-starter-kit-wireless-smart-thermostat-v3-vs-v3-incl-programmer-with-hot-water-control).

     

    Hopefully this helps! 

    Renewable energy jokes never get old.
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    hotfigsAuthor
    Rank 1
    Dec 17, 2024 11:16 AM UTC

    ​@Chris_OVO thanks for checking, much appreciated! I’ve asked Tado, hopefully they’ll know 👍

    Chris_OVO
    Community Manager
    Chris_OVO
    Community Manager
    Dec 17, 2024 11:39 AM UTC

    You’re welcome ​@hotfigs! If you get confirmation from Tado, please let us know 😃

    Renewable energy jokes never get old.
    Rank 1
    hotfigsAuthorBest Answer
    Rank 1
    Dec 17, 2024 1:04 PM UTC

    Tado just got back to me, and they confirmed that the version that you sell does include OpenTherm 🙌

      Chris_OVO
      Community Manager
      Chris_OVO
      Community Manager
      Dec 17, 2024 2:00 PM UTC

      Ah amazing news! I thought so much but best to be sure 🎉

       

      Thanks for keeping us updated! 

      Renewable energy jokes never get old.
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