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VictoriaM
Rank 1
September 7, 2023
Solved

DNO approval confirmation for SEG

  • September 7, 2023
  • 11 replies
  • 3862 views

I’m trying to arrange the SEG with OVO, but am caught in the middle between them and my solar panel installer.

OVO requested confirmation of DNO approval. I sent them the DNO approval my installer had supplied. OVO says this is missing information, as there is no stamp on it saying approved. I went back to my installer who said the form is correct, it shows the agreed export amount (4.6KW) and DNO don’t stamp the forms any more.

I sent that response to OVO who replied again saying the information is missing, and there needs to be a letter or email from DNO (UK Power Networks) saying the application is approved. Sent that response to my installer, who replied again, attaching the same DNO G99 application form, highlighting the agreed export amount, and saying that is the DNO approval.

Which one is right?

Thanks - Victoria M.

Best answer by BPLightlog

Hi @VictoriaM , although my installation is several years old now I thought that a document to say that your DNO had seen and approved was still required. 
The MCS site might be helpful 

https://mcscertified.com/notifying-dnos/

One of the installation companies has this on their FAQ’s 

 

11 replies

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Abby_OVO
Community Manager
Abby_OVO
Community Manager
July 4, 2024

Hey @Craig Hellewell 

 

A couple of our volunteers have left some really helpful advice here already. As BPLightlog mentioned, you should be able to check the status of the DNO approval through the installer. 

 

We’ve actually got a similar topic on this that may be helpful to you:

 

 

Let us know how you get on.

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