Updated on 09/06/25 by Ben_OVO
Update on RTS shutdown:
As part of the RTS Project development, we are really happy to share with you our progress:
As you may be aware, the RTS signal that instructs some of our meters when to move to the “Off Peak Period” will be closing down soon and we need to arrange for all of our RTS customers to have a meter exchange so they don’t lose any of their meter functionality.
The RTS signal will end for our customers on 30 June 2025. The period between 1 July - 30 September 2025 will then be used to close-down the RTS signal and allow us to manage any unexpected customers impacted.
After a very successful pilot, from the 17th June 2024 we began writing to our Economy 10 RTS customers to invite them to call us to arrange for their meter exchange.
We are continuing to work at pace to enable the same solution for the majority of our other RTS customers.
We will continue to update you on our progress.
There are several problems unfortunately.
The THTC system was set up to both accommodate the need for a couple of off peak times to be able to heat up your storage heating system and cope with the winter, and also be careful with a limited power feed in areas without a full power supply.
No current system is able to mimic that and so several users are beginning to change their heating to better suit their needs. But, you need to check with your provider that the supply to the property can cope.
Hope that makes sense. There are options depending on which heating system you choose. OVO are working on a replacement metering solution but I have no idea when that might appear
Bring me Sunshine ~ E&E {Solar PV, Battery Storage, EV, ASHP and Home Assistant automation}
