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Rank 2
March 22, 2024

Air Source Heat Pump: Electricity bills have tripled since having solar installed - any advice?

  • March 22, 2024
  • 80 replies
  • 3135 views

Help, we have had air source heat pump fitted with solar panels and back up battery. This is our first winter with this new system and our electricity bills have tripled, we are afraid to turn the heating on. Our bill for the last 3 months is £1150 when it hasn’t been exceptionally cold. How can this be?

Pinned Reply By juliamc

Updated on 12/05/25 by Ben_OVO

Without any more to go on this is what I suggest you do: 

Turn the hot water down to 50 degrees C. Make sure you’re only heating it on a schedule, not on ‘reheat’. I heat our hot water at night during my cheap rate hours and again in the afternoon when the outside temperature is warmest. The space heating (ie radiators) won’t get any heat when the hot water cycle is running so do it at a time when you won’t notice it missing. Mine takes about 45 mins. If you have a ‘legionella’ or disinfectant’ cycle enabled you can disable it. It’s reckoned to be unnecessary in a domestic setting where you’re using and refreshing the contents of your hot water cylinder every day.

Next, rather than have the radiators on for a few hours at a time (generally an inefficient way of running a heat pump) run it at a lower temperature for longer hours. Without knowing what heat pump you have it’s a bit difficult to explain the changes you need to make. Mine is a Daikin Altherma 3 and I have a Madoka room sensor. I’ve set the controls to Weather Dependant, which means the radiators are cooler when it’s warm outside and warmer when it’s cool outside. You may have been set up with a fixed flow temperature which is not an efficient way to run it. Open all your radiator valves (the adjustable ones) fully so they all receive heat at the same time. The heat pump needs a good flow of water pumped around and there’s no benefit closing some off here and there. If that sounds extravagant then don’t worry, you’ll save by the hp running at tickover rather than having to burst into life every time a change of heat is called for, as it is currently. You can turn the overall temperature down to use less electricity rather than turn it off. This does all sound involved I know. With more info on your system I might be able to explain better how you can do all this. 

Tips for Air Source Heat Pump efficiency can be found on the Energy Saving Trust website, and further discussion on the subject continues in these other Forum topics:

 

 

80 replies

serennuAuthor
Rank 2
March 28, 2024

This stuff is complicated, @serennu, you will not be alone in being unsure of how to make adjustments to the heat pump and what adjustments would be optimal. OVO offer ‘Energy Experts’ visits, although I’d be curious how specific this advice can get around heat pump optimisations. 

 

Let us know how that visit goes. Was it free?

Thanks Tim, it really is complicated for an oldie like me. I asked OVO about the Energy Expert visits but my area is not covered at the moment, very disappointed about that as my county Powys are really pushing this Eco4 scheme and I am sure there are others like me in need of help in  understanding the ins and outs of my system. I am waiting now for the organisation to get back to me but was told it would be about 2 weeks because of the bank holiday. They are SevernWye,  a charitable organization and their services are free and they were recommended to me by Warm Wales. Thanks to you and juliamc  for taking the time to help me.

juliamc
Rank 20
Rank 20
March 28, 2024

You’re very welcome @serennu My system went in 3 years ago. I knew nothing about heat pumps then and my installer told me not to touch anything !

I’ve been monitoring it and learning as I go.

What make is your heat pump ? Mine is a Daikin. I don’t have battery or solar.

Chris_OVO
Community Manager
Community Manager
March 29, 2024

​Thank you for sharing, @serennu. It helps learn what other resources are available if anyone else is in a similar position. 

 

We will wait to hear how your visit goes!

 

Renewable energy jokes never get old.
serennuAuthor
Rank 2
March 29, 2024

You’re very welcome @serennu My system went in 3 years ago. I knew nothing about heat pumps then and my installer told me not to touch anything !

I’ve been monitoring it and learning as I go.

What make is your heat pump ? Mine is a Daikin. I don’t have battery or solar.

My heat pump is a Valiant. I too was told by installers to touch nothing, system would run itself. Do you not find it very expensive to run without solar or battery? I didn’t expect to make much of a saving through the winter months but I didn’t expect it to cost me the equivalent of my annual electricity bill either. I, like you are determined to learn as I go and am taking readings everyday. Hopefully will be savvy enough to avoid this happening next winter.

juliamc
Rank 20
Rank 20
March 29, 2024

I don’t know the Vaillant controls unfortunately, however I’m sure the principles are the same for all heat pumps. Does your controller look like this ? 

 

juliamc
Rank 20
Rank 20
March 30, 2024

I’ve added up the electricity bills for December January and February and they come to £731 (we only have a gas hob so that’s minimal). With solar and battery that would have been less of course. We have a 3 bed 1960s bungalow and I like it warm so it’s set to 22 degC. The main bedroom is 18 deg.

juliamc
Rank 20
Rank 20
March 30, 2024

I should point out that only about half of the electricity usage in the bills total above was due to the heat pump ! Approx 1500 kWh for the three winter months.

juliamc
Rank 20
Rank 20
April 3, 2024

@BPLightlog youve mentioned before about CT clamps being wrongly positioned. Is it possible that it could be pointing the wrong way and adding the generated power to the electricity bill ? 

BPLightlog
Super User
Super User
April 3, 2024

@BPLightlog youve mentioned before about CT clamps being wrongly positioned. Is it possible that it could be pointing the wrong way and adding the generated power to the electricity bill ? 

It is possible but I would expect to have noticed that separately unless both were connected at the same time. 
It might be possible to check by comparing a sunny day to a cloudy one (should use less power from the grid on a sunny day) or even look at the monitor for the inverter. 

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
juliamc
Rank 20
Rank 20
April 3, 2024

Can you see by looking at the clamp itself ? Would it make the usage fingers triple ?