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Why has my question been attached to an unrelated thread??

  • June 2, 2025
  • 3 replies
  • 102 views
M
Rank 1

I submitted a question on 21st May as  Smart meter installation when THTC meters are separate from RTS and consumer units .  https://forum.ovoenergy.com/topic/show?tid=19634&postid=139030#post139030  .  This was my first post, but it was displaying as a question and appearing in the ‘Similar Conversations’ bar from other posts.

 

Some time in the last week it has been attached, as a reply, to an unrelated topic and is no longer showing as a question.

 

How did this happen and how can it be unlinked so I have some chance of answers?

Best answer by Chris_OVO

Hey ​@miss_foxtotum, 

 

Welcome to the community! 

 

Thanks to ​@Blastoise186 for providing an answer to this question. To help members easily find information, similar questions are consolidated into a single comprehensive topic. Your post has been included in the linked thread above. Should you have any further queries, please don't hesitate to get in touch.

3 replies

Blastoise186
Super User
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Hi ​@miss_foxtotum ,

Your question was related to an existing one, so was moved as part of a weekly housekeeping job run by the Forum Moderators. You can still find it at the link below:

We were still thinking about your question at the time it got moved. Please bear with us and we’ll try to respond shortly.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Chris_OVO
Community Manager
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  • Chris_OVO
  • Community Manager
  • Solved
  • June 2, 2025

Hey ​@miss_foxtotum, 

 

Welcome to the community! 

 

Thanks to ​@Blastoise186 for providing an answer to this question. To help members easily find information, similar questions are consolidated into a single comprehensive topic. Your post has been included in the linked thread above. Should you have any further queries, please don't hesitate to get in touch.

Renewable energy jokes never get old.
M
Rank 1

Thank you to blastoise186 and Chris_OVO for the explanation.

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