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Why has my question been attached to an unrelated thread??

  • June 2, 2025
  • 3 replies
  • 86 views

I submitted a question on 21st May as  Smart meter installation when THTC meters are separate from RTS and consumer units .  https://forum.ovoenergy.com/topic/show?tid=19634&postid=139030#post139030  .  This was my first post, but it was displaying as a question and appearing in the ‘Similar Conversations’ bar from other posts.

 

Some time in the last week it has been attached, as a reply, to an unrelated topic and is no longer showing as a question.

 

How did this happen and how can it be unlinked so I have some chance of answers?

Best answer by Chris_OVO

Hey ​@miss_foxtotum

 

Welcome to the community! 

 

Thanks to ​@Blastoise186 for providing an answer to this question. To help members easily find information, similar questions are consolidated into a single comprehensive topic. Your post has been included in the linked thread above. Should you have any further queries, please don't hesitate to get in touch.

3 replies

Blastoise186
Plan Zero Hero
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  • Plan Zero Hero
  • June 2, 2025

Hi ​@miss_foxtotum ,

Your question was related to an existing one, so was moved as part of a weekly housekeeping job run by the Forum Moderators. You can still find it at the link below:

We were still thinking about your question at the time it got moved. Please bear with us and we’ll try to respond shortly.


Chris_OVO
Community Manager
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  • Community Manager
  • Solved
  • June 2, 2025

Hey ​@miss_foxtotum

 

Welcome to the community! 

 

Thanks to ​@Blastoise186 for providing an answer to this question. To help members easily find information, similar questions are consolidated into a single comprehensive topic. Your post has been included in the linked thread above. Should you have any further queries, please don't hesitate to get in touch.


  • Author
  • Carbon Cutter****
  • June 2, 2025

Thank you to blastoise186 and Chris_OVO for the explanation.