Why am I receiving bills for previous occupiers?

brilliant thank you.

No worries.

If there ARE problems on there as a result of this and you’ve already waited until after the 1st January, you can get those fixed. In the first instance, going via OVO’s Collections Team will always be best. They keep good records and if they know the black marks relate to something they already cancelled, they can force the fixes through again.

Failing that, you can raise a Dispute with the CRA(s) that is showing the issue and have them look into it. This option does take longer though, but can help if you have trouble talking to OVO about it. Definitely try OVO first whenever possible!

Have received a final OVO bill addressed to The Occupier at my new address. Have never been an OVO customer although the previous owner was and I am with Utilty Warehouse. The bill covers part of a period when I didnt even own the property. What do I do with it?

Nettiekl

Have you contacted OVO about this? If not I would start there.
Do you know the previous owners? Do you have contact with them, if yes take a copy of bill & fwd, or let IVO know their details, name & address?

If not you could let them know the Agent/Solicitor who dealt with the sale, they ought to have details & a fwding address. 
Definatly cont OVO and let them know it’s not your bill, date you purchased the property & who you have an account with for your gas/electric useage. I would want them to remove my details, including the house address, as this can seriously affect residents of said property to have a negative effect to your rating. If they can’t help you to your satisfaction, try citizens advice or legals, you may be covered for legal advice on your home insurance policy, even some banks provide legal cover as part of your account package. 
I’m sure you’ll get a lot of help & advice from other members on here, there is always someone who’s knows “stuff”

Good Luck Please update us how you get on. 
Chris

This bill doesn't have your name, which means you are not responsible for that. 
 

But when you moved to this address, did you set up a new account in your name with OVO? Do I understand correctly, that after you set up a new account, you changed the supplier to the Utility Warehouse? 
 

Definitely speak to OVO regarding this bill. 

Hi ​@Nettiekl 

I’m glad to see a couple of our community members have already stopped by with some really helpful advice here.

If you’ve not already set up your own account with us since moving in, you’ll need to get that sorted. You’ll need to let us know when you moved in and set up an account with us here. You can also find a guide for this process on our website here.

Once you’ve put in your new address details the website will recognise we already supply your new home and give you a quote based on the usage figures we have for the property. If you’d prefer, you can also contact our Support Team who can do this process for you. 

I’ve also linked below to a couple of similar topics which might also be helpful here:

If you have any issues getting set up, do pop back and let us know.😊