Visit from an EE Warm Home Discount engineer - genuine or scam?
Hi ,
Ive had a letter for the Warm Home Discount Government scheme that tells me my prepayment meter will be credited by the energy supplier which has been OVO for a year i believe .
However Ive heard nothing from them concerning the discount credit . What has confused me is I received a call at my door tonight by a young guy from EE who was telling me he needed to access my meter to do help me with my warm Home Discount .
it was all a bit confusing and he told me he “ had accessed my meter “ .he was a pleasant guy but I became very suspicious and told him to leave .
So basically I havent a clue who ,which company or what info to trust , who is paying what and how because there is also the Winter Fuel Payment which is paid to a bank .
Im told to not trust emails ,texts and now even letters and it’s all a bit chaotic and I’m wondering if Ive now told this man to go away when he had my Discount credit for the meter ?
Or Does OVO credit my meter ,and when and how ? As I said Ive heard nothing from them concerning it . There is still a prepayment meter in my home so I had assumed when I topped it up next the extra discount credit will automatically go on to the key ,but who knows ,apparently it doesnt but is posted via a voucher ,not by bank as in the Winter Fuel Payment and not an in person visit such as I had tonight and who I rejected .
Apologies for the somewhat confused question ,but I haven’t a clue what to trust ,when it’s paid ,how it’s paid ,who pays it and whether it has been mistskenly entrusted to EE to pay which was who the guy said he was from . It’s all chaotic and a perfect way to have my bank account emptied by a scammer or maybe lose my Discount ,or for me I wonder now have i possibly thrown out a legitimate energy supplier agent who had arrived with my discount .
Any clarity would be greatly appreciated because this seems a mass of contradictory info amd warnings to not trust the info I do get in email,text ,letter . What else is there any more ?
not sure what tag to put ,there doesnt seem one suitable for my problem
thankyou !
