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Today, we’re sharing some important news about OVO.

  • May 12, 2026
  • 9 replies
  • 234 views
Chris_OVO
Community Manager
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We’re set to become part of E.ON, subject to regulatory approvals. Our Home Services business (including our boiler insurance and boiler servicing) will also be moving to Hometree, subject to regulatory approvals.

 

We know this is a big update, so we want to explain what it means for you and what happens next.

 

 

What does this mean for our customers

 

Right now nothing changes.

 

You don’t need to do anything. Your energy supply, your tariff, and the way you interact with us all stay the same. The same teams will continue to support you, just as they do today.

 

We’ll keep you updated as things progress, and we’ll let you know well in advance if anything is going to change.

 

 

Why we’re joining E.ON

 

We’ve spent the past 16 years building OVO into one of the UK’s leading energy suppliers, helping millions of customers use less energy, and make greener choices.

 

Looking ahead, we believe being part of a larger energy group like E.ON is the best way to keep building on that and continue improving what we offer to customers over the long term.

 

 

What happens next

 

Before anything changes, the sale needs to go through a regulatory approval process.

 

Until the deal completes, OVO and E.ON will continue to operate as separate businesses and everything stays as it is today.

 

When there are updates to share, we’ll be in touch with clear information about what it means for you.

 

 

Thank you

 

We know OVO matters to a lot of our customers, and we’re really proud of what we’ve built together over the years.

 

Thank you for being part of that.

9 replies

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  • Rank 4
  • May 12, 2026

When approval takes place and I am sure it will, will it be in 2026?

How will it affect my solar/battery warranty that is only a year old?

 

Thanks

Kevin


'The sale' - could you please explain who is selling to whom?

Thanks.


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  • Rank 4
  • May 12, 2026

Paul

Ovo to E.ON


Bradley_OVO
Community Manager
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  • Community Leader
  • May 12, 2026

What happens next

 

Before anything changes, the sale needs to go through a regulatory approval process.

 

Until the deal completes, OVO and E.ON will continue to operate as separate businesses and everything stays as it is today.

 

When there are updates to share, we’ll be in touch with clear information about what it means for you.

Hey ​@Ksansbury 

Until confirmation from the proper regulatory processes taking place nothing changes for OVO and EON customers.

Once we do have confirmation, we hope to have lots more updates and information to share once we understand what’s happening with the acquistion and what this means for all affected customers.

 

Sorry we cannot offer more in terms of expectations at this moment in time.


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  • Rank 1
  • May 12, 2026

I am a little concerned, I’m having a Hypervolt Pro 3 fitted on Thursday. Obviously checked all works with my Tarif and vehicle (Volvo C40 single). I looked at Eon with the news of a possible buy out and their site said it wasn't compatible. How can this be do they have different electricity than OVO? I’m very confussed.


Blastoise186
Super User
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Hi ​@DFC202 ,

Nothing is changing at the moment so I wouldn’t worry too much - if you’re with OVO now then the Hypervolt 3 Pro is fully compatible with Charge Anytime and will remain that way for the foreseeable future.


Peter E
Super User
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  • Super User
  • May 12, 2026

I am a little concerned, I’m having a Hypervolt Pro 3 fitted on Thursday. Obviously checked all works with my Tarif and vehicle (Volvo C40 single). I looked at Eon with the news of a possible buy out and their site said it wasn't compatible. How can this be do they have different electricity than OVO? I’m very confussed.

The detail is that Eon use Kraken to manage the charging and OVO use Kaluza. Even though OVO is being sold to Eon those customers who were OVO will still use Kaluza so nothing should change. The electricity is all the same but it is managed differently in individual companies but you will still be an ‘OVO customer’ under the Eon brand. Think of it as a branding exercise and nothing changes internally.

 

Peter

 


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  • Rank 2
  • May 12, 2026

Ive just had to cancel my Home Services agreement after shocking lack of service . I wondered why it took more than 10 days for OVO to respond to my cancellation. I wonder if Hometree are any better, although I must admit Ive never heard of them.

I had to cancel due to a boiler issue where the “Engineer” turned up and didn't even look at the fault as he said something to the effect that the firm I work for won't pay to try and fix that. Ive had the massive cost of a new boiler fitted and now to add salt in the wounds, because we had 1 call out (which cost me £60) they charge a £120 cancellation fee!!!!! I like OVO or should I I say liked…..


Ben_OVO
Community Manager
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  • Community Manager
  • May 13, 2026

Peter E wrote:

The detail is that Eon use Kraken to manage the charging and OVO use Kaluza. Even though OVO is being sold to Eon those customers who were OVO will still use Kaluza so nothing should change. The electricity is all the same but it is managed differently in individual companies but you will still be an ‘OVO customer’ under the Eon brand. Think of it as a branding exercise and nothing changes internally.

 

@Peter E this is a great way of putting it, and exactly right. Everything will be business-as-usual for some time yet.