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Rank 1
mycat
Rank 1
October 13, 2026
Question

Sunday usage when no one at home

The last two Sundays we have been away.  Not anyone one at home.  When I looked on the daily usage chart both Sundays have a higher usage compared to the Monday to Saturday readings.  It happens when we are at home which I can understand but why when there was no one at home?

1 reply

Newcomer
Lpen
Newcomer
October 13, 2026

Do you have dual fuel with OVO?  Do you have a smart meter on both?  If you have smart meters the usage should be correct, and even accounting for standing charges and standby connections your usage should be less when you are out.  However, if one or both meters are not smart, OVO just estimates your usage based on previous months/years and then when you send your readings, they should be corrected but will never be exact on a daily basis without a smart meter.

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OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

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