So I’m trying to submit a meter reading as I do each month.
Today, I have logged in to put in my reading and the page looks like this. Instead of one window to put my reading in, there are seven. I enter one, and each separately, and then all of them….but cant get past the ‘Oops, your reading doesn't look right’ error.
The same applies to the app.
Any one faced a similar issue? Is there a way to resolve this (except phone them as that takes far too long.
Done a ‘Live Chat’ whilst working. That proved fruitless.
Don’t have a smart meter as they are unable to fit one (apparently??)
