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How to stop Forum notification emails?

  • September 16, 2025
  • 4 replies
  • 79 views

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I keep getting emails from OVO for questions being asked on this site but there are no questions to answer - they are observations or rhetorical. 

Best answer by Nukecad

@Troyser 

You can stop the emails if you want to.

Click on your user icon (the blue T) at the top-right of the page, and from the menu select Settings then in the page that opens select Notifications.

You will then see the following page where you can turn on and off what you get emails for.

I suspect from what you say that you have “Subscriptions” turned on which will email you everytime that someone replies to one of your subscribed ‘groups’, so you may want to turn that off.

 

4 replies

Blastoise186
Plan Zero Hero
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  • Plan Zero Hero
  • September 16, 2025

@Troyser That’d be the New Topic notifications sent by the Forum.

They’ve been customised with the text you’re seeing because most of them are questions due to the nature of the OVO Forum.

You can disable them if you wish, it’s your choice.


Forum|alt.badge.img
  • Author
  • Carbon Cutter*****
  • September 16, 2025

I still do not get what you mean Blastoise186 - I follow the link OVO send me and there is never a question always a comment being made by someone. Am I missing your point?


Chris_OVO
Community Manager
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  • Community Manager
  • September 16, 2025

Hey ​@Troyser & ​@Blastoise186,

 

I hope you don’t mind, but I’ve moved your conversation to a new thread since it strayed a bit off-topic from giving feedback on our AI tools. Thank you for your understanding! I’ve moved your conversation to a new thread as it was off topic for providing feedback on our AI tooling.


Nukecad
Plan Zero Hero
  • Plan Zero Hero
  • Solved
  • September 16, 2025

@Troyser 

You can stop the emails if you want to.

Click on your user icon (the blue T) at the top-right of the page, and from the menu select Settings then in the page that opens select Notifications.

You will then see the following page where you can turn on and off what you get emails for.

I suspect from what you say that you have “Subscriptions” turned on which will email you everytime that someone replies to one of your subscribed ‘groups’, so you may want to turn that off.