Hello, I am trying to do the video survey for a charger installation. Unfortunately, my phone (Pixel 8) will not allow the Ovo website to access the camera or microphone and I cannot see where in the settings I can give permission. Any ideas please?
Hey
Sorry to hear you’ve been having trouble doing the video for the installation, have you had any lucky getting that done?
I did find this article from Google Support, I’m not sure if it might be of any use if you’re still having trouble.
Let us know how you got on.
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OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.
OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.
OVO (S) Gas Limited is part of OVO Group Ltd
