Hello, I am trying to do the video survey for a charger installation. Unfortunately, my phone (Pixel 8) will not allow the Ovo website to access the camera or microphone and I cannot see where in the settings I can give permission. Any ideas please?
Solved
How do I allow camera and microphone permission on Android for installation video survey?
Best answer by Abby_OVO
Hey
Sorry to hear you’ve been having trouble doing the video for the installation, have you had any lucky getting that done?
I did find this article from Google Support, I’m not sure if it might be of any use if you’re still having trouble.
Let us know how you got on.
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