Have other people seen a group that has popped up on Facebook about OVO?

Nope. There is no official group. The closest to that is this forum.

There are so many whingeing posts about OVO (and every other energy suppliers, (if not every company you can think of)  on Faceache that it’s difficult to know which one you are meaning.

This one perhaps created on 4 April 2026 : https://www.facebook.com/groups/1611189440169829/

I’d ignore it, TBH I generally ignore Faceache in it’s entirety.

You mean this obvious fake:
 

WARNING - DO NOT email that address it is a fake.

I do also note that the admin and mods for that group appear to be based overseas.

Looks to me like a phishing scam to collect customer details.

(We have recently had a rash of fake support posts on CCleaner forum where I moderate, they were posting on the genuine CCleaner forum offering fake support in the USA and Canada. Took a while to block them off).

There are a whole raft of these groups that are targeting different energy companies. I have not been aware of them until this week.

They are not really targeting the companies, they are targeting gullible customers in the hope that they wiil engage with the fake email address and give personal, or even  banking, details. (Great news, we can get you a refund for your complaint, just give us your bank account numbers - and then we'll empty it).

You have to wonder how many of the complaining posts are also fake and how many are actually real people falling into the trap.