Skip to main content
Rank 1
ns3492
Rank 1
October 23, 2026
Question

Harassed by scams and collections

I've never been with OVO and I've been called incessantly by several numbers and voicemails left. Looking at this forum I've called 08000699831 but after 15min on hold, I got through to someone who asked if I have an OVO account number. I said no, I've never been with OVO. She asked if I've ever been with OVO and I said no, I've never been with OVO. She hung up the call.

I've been called repeatedly by 01173746078. I've had the following text message. It's impossible to get through to anyone

in OVO but more importantly, the numbers that are being posted by the community users are useless or probably a scam too.

3 replies

Nukecad
Super User
NukecadSuper User
Super User
October 23, 2026

Calls originating from  01173746078 are “Energy scam” calls originating from overseas.

Complaining to OVO is fruitless because OVO have no control over the scammers.

See: https://who-called.co.uk/Number/01173746078

0117 3746078 is landline located in Bristol, England and assigned to Gamma Telecom Holdings Limited. Although its dialling code is associated with Bristol, this number uses VoIP technology, so the actual caller location cannot be determined.

 

See also: https://energysavingtrust.org.uk/how-to-spot-an-energy-scam/

The scammers use different numbers when pretending to be different energy companies.

Ignore the calls from that number or block the number.
Definitely do not call the number back.

I said, Hey - Watts going on.
    Rank 6
    HangNail999
    Rank 6
    October 23, 2026

    You can report a scam text by forwarding it to 7726.

      Chris_OVO
      Community Manager
      Chris_OVO
      Community Manager
      October 26, 2026

      Hey ​@ns3492,

       

      It’s great to see you getting some wonderful responses from our community! It sounds like you might have been contacted by someone trying to scam you, though.

       

      Just wanted to let you know that our platform is moderated, and we make sure to verify any phone numbers shared by members. However, numbers shared for information purposes, like the ones you mentioned, are left as they are.

       

      If you’re looking for genuine contact options, you can easily find them at the top of every forum page by following these links:

       

      I hope this helps!

      Renewable energy jokes never get old.
        Terms & ConditionsAccessibility statement

        OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

        OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

        OVO (S) Gas Limited is part of OVO Group Ltd