I had a power cut from 2.30 am untill 9.00 this morning when it came back on all my frozen food is ruined ive had to bin it all how do i go abput claiming for my food ?
Solved
Had a power cut & now my frozen food is ruined- Who is responsible
Best answer by Abby_OVO
Hey ​
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Sorry to hear about this.Â
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As a few of our volunteers have already mentioned, this isn’t the responsibility of your supplier, but may be covered by a home insurance policy in some cases. It’ll be best to check your own policy for details.
- Plan Zero Hero
This is often covered by home insurance. Check your policy, or call the insurer.
+2- Carbon Catcher***
A half-full freezer should keep food at a sufficient temperature for 24 hours with the door closed. I'm surprised it thawed so quickly. What sort of freezer is it, or is it an ice compartment in a fridge?
+1- Plan Zero Hero
Just so you know, most insurers will allow you to dispose of ruined food without needing to keep it for the duration of such claims. Definitely check the terms of your policy to be sure, but most of them would be OK with it.
Hey ​
Â
Sorry to hear about this.Â
Â
As a few of our volunteers have already mentioned, this isn’t the responsibility of your supplier, but may be covered by a home insurance policy in some cases. It’ll be best to check your own policy for details.
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