Unfortunately not I’m afraid. I’m also not aware of any energy supplier that does either.

Thanks for your help

You could try something like Freecycle though https://www.freecycle.org/

Sometimes people post on there offering white goods and you can post a wanted item request too.

Thank you- that’s a great idea

A few of the Energy companies have funds for white goods often administered by charities. It can be a bit difficult to track them down, they have various different criteria and usually a finite amount of money each year, and often people are referred by other organisations. You may find the eligibility criteria is quite onerous

This is EDF for example. 

https://www.edfenergy.com/help-support/PSR

If you chat to Citizens advice they should be able to access your situation then may be able point or refer you to a local or national scheme that is open and you are likely to get help from.

There is the Charis Let’s Talk Energy Fund. Both SSE and OVO are listed as partners

https://charisgrants.com/individuals/

Unfortunately the scheme doesn't open again until September. They supply white goods. 

https://charisgrants.com/partners/charis-lets-talk-energy-fund/

I really appreciate this info - thanks for taking the time to send these links 

No worries. Bear with us as we’ll keep digging, it’s possible there might be more resources yet.

Ah ha! Try this one. https://www.turn2us.org.uk/About-Us/Our-Campaigns/Living-Without-Campaign/Where-to-get-help

There’s a whole bunch of schemes listed there and the grant search tool can help identify what your options might be. If you can find a suitable one, they might be able to help you out.

There’s also https://www.lightningreach.org/ as well.

Also, have a word with the job centre. My contacts have informed me that you might be eligible for the Flexible Support Fund on the basis you’re claiming Universal Credit. It’s completely at the discretion of the individual advisor and there’s not exactly a bottomless pit of cash, but it can be requested for anything reasonable and I personally get the feeling they will consider a white goods request in a case like this one. It’s non-repayable and won’t affect your existing claims provided you use the money for the agreed/requested purpose.

I’ll reply here again if I find anything else.

You guys are amazing!!!!

Hey @Moonwalker,

Welcome to the OVO Online Community,

I can see that @Blastoise186 and @Jeffus have posted some really helpful advice here. Just wanted to add:

Support available for customers who may be struggling with their bills:

Our Winter Support Package

Customer support package and where to apply. 

Warm Home Discount

What to do if I can’t afford my energy bills? 

Priority Service Register