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Tomowen144
Rank 1
September 2, 2026

BETA version of OVO’s website

  • September 2, 2026
  • 1 reply
  • 41 views

I have noticed the new BETA version of OVO’s website has lost some functionality.

  1. You can no longer compare usage from previous years using a superimposed graph.
  2. Your minimum monthly payment is not shown.

Both these features were very useful for controlling your usage and giving you a snapshot of wether your monthly payments were on track.

I found the old version really useful and feel the new BETA version is lacking.

    1 reply

    Firedog
    Super User
    FiredogSuper User
    Super User
    September 2, 2026

    Adding to your list,

    1.  Future Annual Consumption figures which are on account.ovoenergy.com/plan don’t (yet) appear on myaccount.ovoenergy.com/account/plan 
    2. [I hope this is much more temporary than the others ...]
      I can see the Current billing period’s details, but the previous months list stops a month ago.
      Just when we’re all keen to see how we did last month, the details drop off the radar. I gave them a day to get August added, but now it’s beyond the pale.
    3. As ​@Nukecad mentioned elsewhere, I think, the Direct Debit calculator is absent. 
       
    Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
    Terms & ConditionsAccessibility statement

    OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

    OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

    OVO (S) Gas Limited is part of OVO Group Ltd