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Rank 1
Nov 6, 2026 12:43 PM UTC
Question

Anyone else waiting for an in house display unit?

I ordered an in home display unit in August and still have received nothing i was told it would take longer than normal but not this long is there some  sort of backlog?

    1 reply

    Rank 6
    Nov 6, 2026 1:09 PM UTC

    I also have a request in for an in-home display, but I have been informed that Exertis, the company that supplied the in-home displays, has unfortunately gone into administration. OVO is currently in talks with a new supplier, but it looks like things might get quite a bit pricier than before. On top of that there’s the upcoming E.ON merger, which adds a little more uncertainty to the mix.

    Apparently OVO are documenting and storing all requests for replacement in-home units to create a backlog. This way, if a new supplier comes on board, they’ll be ready to go with all the information they need.

     In the meantime, you can still access your information (and more accurate data) through the OVO app.