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Rank 2
December 11, 2024
Solved

Used charge anytime successfully on 3 vehicles. I am now struggling with a new Kona?

  • December 11, 2024
  • 13 replies
  • 247 views

Hi, I’ve used charge anytime successfully on 3 vehicles. I am now struggling with a new Kona. It won’t charge the car to the settings I put in both apps. Not had this issue before, any ideas?

Best answer by BobTom

Updated on 04/02/26 by Abby_OVO

 

Yes, I have a new Kona and I originally set up Charge Anytime to work by reference to the vehicle rather than a recommended charger. I had exactly the same issue with the charge intermittently ceasing. 
I consulted OVO and they told me that the Kona was subject to beta testing.

 

So I abandoned this method of charging and installed a recommended charger, an Indra, and it works perfectly now.

 

It looks like you are using a slow granny charger which will deliver a charge at the rate of 1.something a kWh. A dedicated charger such as an Ohm or an Indra should charge at the rate of 7.4 KWh in the early hours.

 

The above experience is what we’d recommend in place of a granny charger in order to achieve reliable charging. We’ve got a few topics on the Forum which may be helpful here:

 

13 replies

BobTom
Rank 4
Rank 4
December 12, 2024

Paul H. You paid £35000 + for your new Kona. It deserves a Christmas present of a new Indra or Ohm charger to compliment your great new car. Get OVO to install it. Eleven hundred quid. Put that Chinese granny charger in the bin before it sets fire to your house. Then charge your new Kona for .07p per kWh. It costs me less than four quid to top up my Konas depleted battery overnight  to give me a range of 280 miles (perhaps a bit less when it’s cold).

Rank 2
December 12, 2024

I haven’t paid a penny, it’s a company car.  The granny charger as you call it is far away enough from the house burst into flames without an issue 😊. I’m now using the 13a inline charger that comes with the car - no issues, back to 7ppkw - happy days.

Chris_OVO
Community Manager
Community Manager
December 13, 2024

Hey ​@Paulh18765

 

Glad to hear that you managed to get it working again! 

 

Just to tag onto what ​@BobTom was saying around buying a charger through OVO. If you ever decide to do this in the future you can bank 2000 bonus miles through our Beyond offer. You’ll find more information on this here. 🚗

Renewable energy jokes never get old.